What are the responsibilities and job description for the Order Processing Assistant position at SC Autosports?
About the Role
As part of the Order Processing team, you will be responsible for entering and reviewing customer orders, coordinating shipping with the warehouse, and supporting day-to-day order activities. You will help ensure orders move smoothly through our system and provide updates to customers and internal. This is a great role for someone with strong attention to detail and an interest in operations.
Key Responsibilities
• Enter customer orders into the system and update information as needed.
• Check product availability, pricing, and basic shipping details before processing orders.
• Coordinate with the warehouse and logistics team to help ensure orders ship on time.
• Provide order updates to customers and internal teams.
• Assist with preparing invoices and other basic administrative tasks.
• Maintain clear and accurate records of orders and shipments.
• Assist with shipping arrangements, including scheduling pickups and coordinating with
carriers.
• Support the team with general order-processing tasks as needed.
• Answer questions from sales reps, retailers, and coworkers in a friendly and timely
manner.
Qualifications
• High school diploma or equivalent required; associate degree preferred.
• Experience in order entry, administrative work or customer support.
• Strong attention to detail and accuracy in data entry.
• Good communication skills, both verbal and written.
• Basic computer skills and familiarity with Google Sheets. Experience with ERP or order
systems (NetSuite, EDI, etc.) is a plus
• Ability to stay organized and manage multiple tasks.
• Positive team attitude and willingness to learn.
Benefits:
• FREE Health/Dental/Vision Insurance (from the 1st of the month)
• Paid Time Off: 80 hrs./year after 90 days probation period (with cash-out or carry-over options)
• 401K after 90 days probation period
• 9 paid holidays per year (from day 1)
Compensation: $18 per hour
Job Type: Full-time (onsite)
Working Hours: Monday–Friday, 8:30 AM to 5:30 PM
(12:30 PM to 1:30 PM unpaid lunch break)
Location: Dallas Office, TX 75243
Salary : $18