What are the responsibilities and job description for the Operations Specialist position at SBS Creatix?
General Info:
U.S. Citizens or Green Card Holders only
No C2C, must be on W2
Hybrid- located downtown St. Louis, MO
About the Role:
We are always looking to connect with detail-oriented, process-driven Operations Specialists to support critical business functions across departments. This role is perfect for someone who enjoys improving workflows, solving operational challenges, and making an impact behind the scenes.
Key Responsibilities:
- Execute and optimize daily operational processes to support internal teams and external clients
- Track, analyze, and report on key metrics to support decision-making
- Collaborate with cross-functional teams (e.g., Finance, HR, Sales, Client Services) to ensure seamless operations
- Maintain accurate data and documentation across platforms, systems, and tools
- Support project management efforts, including timelines, task coordination, and follow-up
- Troubleshoot issues, identify process gaps, and recommend improvements
- Assist in implementing new procedures, tools, or technologies to improve efficiency
Qualifications:
- 2–4 years of experience in operations, project coordination, or business support roles
- Strong organizational and time-management skills with keen attention to detail
- Proficiency in Microsoft Office Suite (especially Excel); familiarity with tools like Salesforce, ERP/CRM systems, or workflow platforms a plus
- Excellent communication and problem-solving skills
- Ability to manage multiple priorities and work independently in a fast-paced environment
Preferred Attributes:
- Experience in a regulated, customer-facing, or data-heavy industry
- Familiarity with process documentation or internal compliance standards
- A proactive mindset and a passion for continuous improvement
The ideal candidate is a proactive and detail-oriented professional with a solid understanding of business operations and a passion for process improvement. They bring a strong combination of technical aptitude, problem-solving ability, and cross-functional collaboration skills.
We’re continually building a pipeline of strong operations talent. If you're interested in future opportunities as an Operations Specialist, we encourage you to apply and share your interests. Submit your resume and let us know your availability and preferred work setting (hybrid or onsite).