General Manager – Palisades

Job Title: General Manager – Palisades

About The Opportunity

Seeking a dynamic and entrepreneurial General Manager to lead the re-opening and continued growth of our Palisades location following the Los Angeles fires. This is an exciting opportunity to shape the next chapter of one of luxury retail’s most respected multi-brand boutiques, with significant long-term growth potential.

The General Manager will report directly to the President and oversee a team of approximately 15 employees, driving business performance while delivering an elevated and highly personalized client experience.

Key Responsibilities

Leadership & Team Management

• Lead, inspire, and develop a team of approximately 15 associates across sales, operations, and client services
• Foster a high-performance, client-centric culture rooted in luxury hospitality and relationship building
• Recruit, coach, mentor, and retain top talent
• Create accountability through clear communication, goal setting, and performance management
  
  

Business Development & Sales

• Drive sales performance and exceed business goals through strategic leadership and client engagement
• Cultivate and maintain relationships with top clients and local community partners
• Partner with buying and merchandising teams to maximize inventory productivity and client demand
• Analyze business trends and implement action plans to drive profitability and growth
  
  

Client Experience

• Deliver an exceptional luxury experience that reflects the brand
• Ensure personalized styling, outreach, and clienteling initiatives are executed consistently
• Build a loyal customer base through relationship-driven service and community engagement
  
  

Operations & Store Excellence

• Oversee all daily store operations including staffing, scheduling, inventory management, and visual presentation
• Ensure operational efficiency while maintaining the highest standards of store appearance and service
• Partner cross-functionally with corporate leadership to support business initiatives and store success
  
  

Qualifications

• 5 years of luxury retail management experience, preferably within multi-brand or contemporary fashion
• Proven success leading high-performing teams and driving sales growth
• Strong clienteling background with an established luxury mindset
• Entrepreneurial spirit with the ability to thrive in a fast-paced environment
• Exceptional leadership, communication, and organizational skills
• Passion for fashion, styling, and creating meaningful customer relationships
  
  

Salary $120,000-$140,000 Tiered Bonus 5% commission $6k Clothing allowance