Auto Collision Estimator (6YR+)

SBC Auto Collision is seeking an experienced and motivated Auto Collision Estimator to join our team. We are looking for a driven professional with a growth mindset who understands the full lifecycle of collision repair operations and is ready to contribute to scaling a high-performing shop.

Position Overview

The Auto Collision Estimator plays a critical role in the success of our operation, from initial customer interaction to final delivery (“keys to keys”). This position requires a strong understanding of estimating, insurance processes, parts sourcing, and customer communication, along with the ability to operate independently while supporting overall shop profitability.

Key Responsibilities

• Write accurate, detailed repair estimates for a wide range of vehicle makes and models
• Manage the repair process from intake to delivery (“keys to keys”)
• Communicate professionally with customers, explaining the repair process and setting expectations
• Work directly with insurance adjusters to submit, negotiate, and finalize estimates and supplements
• Identify additional damage and prepare proper supplements to ensure all repairs are captured
• Source and order parts accurately while minimizing delays and errors
• Maintain proper documentation and file management throughout the repair process
• Collaborate with the repair team to ensure workflow efficiency and timely vehicle completion
• Ensure all required payments documented and disclose to the customer, including obtaining proof of payment prior to vehicle release
• Deliver a high level of customer service and represent the company professionally

Qualifications

• Proven experience as an Auto Collision Estimator
• Strong knowledge of estimating systems and repair procedures across various vehicle makes and models
• Experience working with insurance companies, including supplements and negotiation
• Understanding of parts sourcing, ordering, and vendor coordination
• Familiarity with independent body shop operations (highly preferred)
• Ability to manage multiple jobs while maintaining accuracy and efficiency
• Strong communication and customer service skills
• Self-motivated with the ability to take initiative and work independently

What We’re Looking For

• A growth-minded professional who wants to be part of building and scaling a shop
• Someone who understands how to contribute to profitability, efficiency, and customer satisfaction
• A team player who takes ownership of their role and continuously looks for ways to improve operations
• Experience in working with fleet accounts

Application Requirements & Screening Process

To be considered for this role, all applicants must provide 2 professional references that can verify prior experience, performance, and work history within the collision repair industry.

SBC Auto Collision maintains a thorough and professional vetting process to ensure candidate qualifications, experience, and identity are accurately represented. This process may include:

• Verification of prior employment and industry experience
• Reference checks with previous employers or business partners
• Validation of estimating knowledge and operational competency
• Identity verification and background consistency review

Job Types: Full-time, Contract

Pay: $62,400.00 - $80,000.00 per year

Benefits:

• Paid time off

Application Question(s):

• How many years of experience do you have as a collision estimator, and what type of shops have you worked in (independent, DRP, dealership)?
• Briefly describe your “keys-to-keys” process. What parts of the repair process do you personally handle?
• Can you provide professional references from the collision repair industry? (Yes/No)
• Are you familiar in writing CCC estimating software?

Work Location: In person

Salary : $62,400 - $80,000