What are the responsibilities and job description for the Client Specialist I position at SB Simmons Bank?
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Position Summary The Client Specialist supports two or more Financial Advisors and works to develop a partnership with their respective advisors to provide high quality customer service and achieve stated revenue and asset goals. Essential Duties and Responsibilities Pre-appointment preparation for Financial Advisors Post-appointment follow up/document processing for Financial Advisors. Review all paperwork for accuracy, completeness and compliance. Resolves paperwork and account issues with back office operations and clearing firm. Client service duties such as establishing new accounts, servicing existing accounts, and researching and resolving deficiencies in a timely manner. Answer incoming calls for Financial Advisors. Schedule appointments for Financial Advisors Preparing, editing and obtaining appropriate compliance approval on correspondence. Gather all materials as requested by the Financial Advisor for meetings and sales representations. Responsible for adhering to policies and procedures related to regulatory compliance requirements and firm requirements. Process check and security receipts. Process Annuity and 1035 exchange paperwork. Maintain and update CRM as needed. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Skills Solid knowledge of Retirement accounts and regulations. Knowledge of banking and investment products required. Ability to read and interpret documents such as procedure manuals, general business correspondence, and/or journals, or government regulations. Excellent time management skills with the ability to prioritize Excellent written and verbal communication skills Time Management Attention to detail Education and/or Experience HS Diploma/GED 2 years’ experience in financial industry preferred Computer Skills Proficient in Microsoft Office Adobe Acrobat Certificates, Licenses, Registrations No License required however will be required to become licensed. Other Qualifications (including physical requirements) Ability to handle a high-stress environment. Must display professional conduct and appearance. Maintain client privacy and keep highly sensitive data confidential. Must have excellent PC knowledge-proficiency with MS Office programs such as Excel and Word. Skills Training: Communication, Time Management, Customer Service, Critical Thinking Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Activities, duties and responsibilities may change at any time with or without notice. Equal Employment Opportunity Information: Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications. Since 1903, we’ve been putting people first by making a commitment to you. Simmons Bank is the subsidiary bank for Simmons First National Corporation (NASDAQ: SFNC), a publicly traded bank holding company headquartered in Arkansas. Founded as a community bank, Simmons Bank has grown steadily to its current size of $28 billion in assets, with more than 3,000 associates located in Arkansas, Kansas, Missouri, Oklahoma, Tennessee and Texas. Our growth has led to some amazing career opportunities, while our dynamic culture has been recognized by publications across our footprint. Parallel to our growth, Simmons Bank’s community roots run deep – these are felt in the ways we seek to go the extra mile for our customers and communities through exceptional service and volunteerism, and in the strong career growth opportunities and wellness programs we offer associates. Our team is characterized by collaboration, integrity and passion for all we do, high performance, and a commitment to personal and professional growth. If these cornerstones of company culture appeal to you, let’s talk! There’s never been a better time to join our team.