What are the responsibilities and job description for the Referral Coordination Assistant position at SB Clinical Practice Management?
Referral Coordination Assistant - Stony Brook CPMP - Ambulatory
Location: Commack, NY
Schedule: Full-Time
Days/Hours: Monday - Saturday; 8:00 AM - 8:00 PM - Hours Vary
The above salary range (or hiring range) represents Stony Brook CPMP’s good faith and reasonable estimate of the range of possible compensation at the time of posting
Responsibilities:- Prepare, organize, and maintain referral documentation.
- Assist with data entry into the electronic health record (EHR) and referral tracking systems.
- Generate reports and maintain logs of referral activity and appointment status.
- Assist with answering and routing phone calls, relaying messages between patients, providers, and referral coordinators.
- Provide general information to patients regarding scheduling and referral procedures.
- Support referral coordination team by assisting in scheduling patient appointments within the health system under the direction of the referral coordinator supervisor.
- Ensure all clerical tasks comply with HIPAA and organizational standards.
- Maintain confidentiality of patient information.
- Assist with filing, scanning, faxing, and distribution of referral related documents.
- Provide clerical support for departmental meetings, including agenda preparation and minutes.
- Contribute to process improvement initiatives by identifying workflow challenges.
- Travel to Other Ambulatory Sites Upon Request.
- Other Duties as Assigned.
- High school diploma required
- Three (3) years of administrative experience.
- Must have excellent expressive and written communication skills.
- Must be highly organized and able to multi-task.
- Must be proficient in Microsoft Office, Word, and Excel.
- Associate’s Degree in related field
- Administrative Assistant Experience in a healthcare setting
- Proficiency using Microsoft Office PowerPoint and Access.
The responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs of CPMP.
StaffCo is a Professional Employer Organization, commonly referred to as a PEO, duly organized and registered under the New York Professional Employer Organization law. StaffCo and SUNY have entered into a professional employer agreement under which StaffCo is the employer of Stony Brook Clinical Practice Management Plan employees and responsible for all aspects of employment, including hirings, promotions, disciplines, terminations, the day-to-day direction and supervision of work, as well as labor relations and collective bargaining. StaffCo is fully responsible for providing all payroll and human resources services, including the payment of wages, collecting and reporting payroll taxes and maintaining any and all employee benefits. SUNY Stony Brook Hospital is responsible for the operation of the hospital and provision of health care and is the co-employer as is necessary to conduct its responsibilities and for related licensure, regulatory or statutory requirements and obligations.
Given StaffCo’s employment responsibilities, it is deemed the “employer” for employment and labor law purposes. Thus, the employees are private sector employees of StaffCo, not public sector employees of SUNY. The private sector nature of the StaffCo employees has been approved by NYS Civil Service and upheld in a decision by the US National Labor Relations Board.
CPMP provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or expression, or any other legally protected status. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall and transfer, leaves of absence, compensation and training.
Salary : $20 - $26