HR Shared Services Specialist

Sazerac Company Overview

Build your career at Sazerac! With almost 400 years of rich history, Sazerac Company has thrived as an independent, American family-owned company with operations in the United States and around the world. Since the 2000s, Sazerac has averaged double digit growth every year! Sazerac Company produces and markets the most award-winning bourbons and whiskeys in the world, including Buffalo Trace, Pappy Van Winkle, Eagle Rare, Blanton’s, Traveller, and Sazerac Rye. Additionally, Sazerac owns many popular brands across a range of spirits, including Fireball, Svedka, Wheatley, BuzzBallz, Southern Comfort, Seagram’s V.O., Myers’s, Goldschläger, Parrot Bay, 99 Brand, and Platinum Vodka.

We’re proud of our award-winning culture and distilleries. Our Louisville office has been named one of the “Best Places to Work in Kentucky” four times, and our Buffalo Trace Distillery has earned the title of “world’s most award-winning distillery” through the dedication of our craftsmen for well over 200 years. Whether you’re a recent graduate or an experienced professional, Sazerac provides extraordinary opportunities for growth with competitive salaries and benefits in an exciting, entrepreneurial industry.

Job Description/Responsibilities

The HR Shared Services Specialist provides a range of services in support of the HR Operations function and overall HR Service Delivery Model.  This role will manage critical team member lifecycle processes such as onboarding, orientation, internal mobility, relocation, offboarding, and compensation actions.  Working closely with HR Business Partners, COE’s, managers, vendors and team members, this role will provide exceptional customer service, efficient handling of requests, and subject matter expertise on the processes supported.  Serve as first point of contact for HR related questions by responding to incoming calls and cases related to a variety of common HR processes.

• Serve as primary point of contact for team member inquiries related to HR policies, payroll, benefits and other HR related matters. Provide timely support to team members, HR and managers on a variety of HR related inquiries, utilizing call and case management processes and technologies. Take ownership of inquiries ensuring accurate, prompt and consistent resolution.  Escalate or transition requests as needed ensuring a warm handoff and exceptional customer service.  Ensure proper documentation of HR transactions including new hires, terminations, promotions and status changes.
• Manage key team member lifecycle processes including onboarding, job transfers, compensation changes, offboarding and position management.
• Process HR transactions, including new hires, terminations, promotions, transfers, and other team member data changes, in accordance with established policies and procedures. Ensure accuracy and completeness of team member data in HR systems. Work closely with COE’s to provide support for team members for programs such as benefits enrollment, changes and inquiries, payroll related inquiries and issues such as paycheck discrepancies, tax withholding and direct deposit setup.  Collaborate with payroll team members to address payroll processing errors and discrepancies
• Utilize Career Development System (CDS) to identify training needs and design development curriculum, programs and content for the purpose of preparing for career opportunities within the company. Provide feedback to manager regarding on-the-job learning opportunities.
• Understand the importance of confidentiality and strictly adhere to internal practices to ensure team member data privacy and compliance with all federal, state and local labor laws and regulations. Maintain accurate team member records, files and documentation in compliance with regulatory requirements. Maintain confidentiality and data integrity in handling sensitive team member information.
• Contribute to process improvement efforts by identifying opportunities to streamline workflows and enhance efficiency.

Qualifications/Requirements

Must Have:

• High school diploma or GED equivalent

• Minimum of 2 years of relevant experience

• Strong time management and organizational skills with the ability to prioritize multiple tasks

• High attention to detail and accuracy

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and related office software

• Strong written and verbal communication skills with the ability to engage effectively across all levels of the organization

Preferred:

• Bachelor’s degree

Physical Requirements

• In-person job attendance required (hybrid schedule 1-2 days a week from our Louisville office)

Placement within the salary range is calculated based upon years of directly relatable experience for the position.

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Culture and Benefits

A career at Sazerac offers you the opportunity to reach your full potential as part of a creative, decisive, high-performance team. Sazerac values the needs and wants of our team members and offers inclusive benefits to attract and retain the best talent. Our culture is built upon the values of hard work, diligence and personal responsibility.

Sazerac Team Members enjoy:

• Competitive Pay
• Comprehensive Benefits from Day One including medical, dental, vision, disability, and life insurance.
• Family Coverage: Options to cover family members, including domestic partners.
• 401(k) Plan: Immediate access to a matching 401(k) plan.
• Flexible Time Away: Enjoy paid time off (PTO), holidays, and parental leave.
• Mental Health and Wellness: Access to mental health care and wellness incentive programs.
• Educational Support: Benefit from tuition reimbursement and our scholarship program for dependents of Sazerac team members.
• Fun Extras: Enjoy branded apparel, fun events, and a team member bottle purchase program.
• Training and Development: Opportunities for professional growth and development.

Benefits, salary range, and programs may vary by role or location. For roles within our commercial team - the Salary range refers to base salary only and does not include car allowance, annual bonus, fuel or cell phone reimbursement. Please ask your Talent Acquisition Partner for more information about our total rewards package. Sazerac is committed to equality of opportunity without regard to race, color, religion, national or ethnic origin, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other legally protected status.

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