What are the responsibilities and job description for the Retail Store and Spa Manager position at SAYN Marketplace Solutions?
SAYN is opening its first retail location: a luxury beauty store featuring high-end skincare, esthetician treatment rooms, and a dynamic brand-activation space. We’re hiring an experienced Store Manager to help build this flagship from the ground up.
What You’ll Do
- Lead daily retail spa operations and ensure a seamless luxury customer experience
- Hire, train, and manage the in-store team (sales associates & estheticians)
- Drive sales through clienteling, service excellence, and strong product knowledge
- Oversee scheduling, inventory, merchandising, and store presentation
- Support in-store events, brand activations, and partner trainings
- Provide weekly performance insights to leadership
Who You Are
- 3 years management experience in beauty retail or luxury consumer goods. Spa management experience a plus.
- Strong leadership, customer service, and organizational skills
- Comfortable building processes and operating in a startup-style environment
- Passion for skincare, luxury beauty, and creating memorable experiences