Ecommerce Manager

Position Description:

The Marketplace Manager fully owns and is responsible for growing their assigned brand on Amazon. At SAYN, we treat our brands as our own, and we expect the same from our Marketplace Managers. We are passionate about growth and take setbacks personally. This role drives long- and near-term marketplace strategy, fully owns day-to-day operations, and partners cross-functionally to scale the brand.

Core Responsibilities:

• Own and grow your brand on Amazon as if it were your own, setting high-level long-term and near-term strategy aligned with brand voice, tone, and overall direction
• Fully own listings, storefronts, purchasing and demand planning, and all platform growth levers (BTPs, brand promotions, SnS), along with case logs (with support team) and advertising collaboration
• Analyze business performance and own all marketplace data for your brands — pulling, analyzing, and actioning KPIs (sales, traffic, conversion) while proactively managing inventory
• Maintain exceptional communication, keeping the brand and peers up to date on all moving parts
• Lead remote contractors and coordinate product setup (copy, imagery, keywords, attributes) with internal and external teams
• Manage and adapt to rapidly changing AI integrations and agentics

Qualifications and Requirements:

• Extremely detail-oriented and organized, with strong analytical skills
• E-commerce experience required
• Experience managing marketplace operations, specifically Amazon, strongly preferred
• Working knowledge of marketplace business models and growth levers (ads, BTPs, Subscribe & Save, storefronts)
• Comfortable working with AI tools and adapting to rapidly evolving agentic workflows
• Excellent written and verbal communication skills, able to work with individuals at all levels
• Self-starter who thrives in a high-growth environment, takes ownership, and treats the brand as their own
• Open-minded, proactive, and able to pivot quickly as priorities change