Sitecore WebOps Consultant

Sitecore WebOps Consultant

Location: Cincinnati, OH – Onsite Required

Duration: Contract – Starts September 2026

Job Overview

Western & Southern Financial Group is seeking an experienced Sitecore WebOps Consultant to support enterprise websites and customer-facing portals hosted in Azure. This role will focus heavily on Sitecore platform administration, production support, content operations, troubleshooting, release validation, and CI/CD deployments.

The ideal candidate will be comfortable working in a production environment, resolving complex Sitecore issues, supporting content authors and business users, and partnering with development and DevOps teams to ensure reliable website operations.

Key Responsibilities

• Administer and support Sitecore XP environments across enterprise websites and customer-facing portals.
• Manage Sitecore content operations, including content publishing, workflows, templates, renderings, and personalization.
• Troubleshoot Sitecore issues involving publishing, rendering, indexing, caching, configuration, and content delivery.
• Provide production support and investigate incidents affecting website availability, functionality, and content delivery.
• Support deployment and release activities across Sitecore environments.
• Work with Azure DevOps to manage builds, releases, deployments, and CI/CD pipelines.
• Perform release validation and post-deployment verification.
• Monitor platform behavior and identify potential Sitecore configuration or performance issues.
• Partner with developers, DevOps engineers, QA teams, content teams, and business stakeholders to resolve issues.
• Support Sitecore content authors and administrators with operational and technical issues.
• Maintain and improve Sitecore operational processes, documentation, and support procedures.
• Participate in Agile/Scrum ceremonies and contribute to sprint planning, issue resolution, and continuous improvement.
• Support Sitecore upgrades, migrations, and platform enhancements as required.

Required Qualifications

• Strong hands-on experience with Sitecore XP administration and support.
• Experience managing Sitecore content, publishing, workflows, templates, and renderings.
• Strong understanding of Sitecore content operations and personalization.
• Proven troubleshooting experience with:
• Publishing issues
• Rendering issues
• Indexing
• Caching
• Sitecore configuration
• Production incidents
• Hands-on experience with Azure DevOps.
• Experience building or supporting CI/CD pipelines.
• Strong production support experience in enterprise web environments.
• Experience working within Agile/Scrum development teams.
• Strong troubleshooting, analytical, and communication skills.

Preferred Qualifications

• Experience with Sitecore Forms.
• Experience with Solr and Sitecore search/indexing.
• Knowledge of Sitecore xDB and xConnect.
• Experience with SEO and web accessibility.
• Experience with marketing automation.
• Experience supporting Sitecore content migrations and upgrades.
• Experience with Sitecore solutions hosted in Microsoft Azure.

Ideal Candidate

The ideal candidate is a hands-on Sitecore WebOps / Sitecore Administrator who can own day-to-day platform operations, troubleshoot production issues, support content publishing, validate releases, and work closely with DevOps and development teams.

Strong experience in Sitecore XP Azure DevOps CI/CD production support is essential.