What are the responsibilities and job description for the Program Manager position at Saxon Global?
This Program Manager will be challenged to perform in a fast paced environment with many moving parts responsible for managing multiple enterprise application / software and complex integrations projects that have a direct impact on company revenue and growth.
This role requires strong communication skills, diplomacy and an even temperament to manage technical scope closely with cross functional teams and technical leads with stakeholder interests in mind.
- Uses established project management methodologies / tools, work with team to successfully manage complex scopes of work(s), which include - defining work effort and estimates, developing effective team execution plan(s), supporting team work effort by removing impediments, anticipating issues, and ensuring right parties are engaged to resolve problems. Performs financial management of the project : budgeting & forecasting, cost benefit analysis, EV / ROI / earn vs. burn analysis, team velocity, etc
- Communicates project information to all project team members, sponsors, vendors and IT managers, as appropriate
- Develops project quality control policy and procedures and communication plans
- Anticipates strategic impact to projects (inter dependencies to / from other projects) Coordinates with appropriate parties
- Owns project budget. Expected to anticipate budget issues, resolve timely, adjust forecasts, and guide working issue through resolution
- Demonstrate good judgment and depth of experience in selecting methods and techniques for obtaining solutions
- Thorough understanding of project and the cause and effect of team decisions
- Recommends project strategy. Clearly articulates explanations of complex regulatory and project issues / risks to team members and management within the organization
- Orchestrates across multiple areas meetings to develop risk mitigation strategies and address critical issues
- Form, motivate and lead high-performance cross-functional teams
- Build effective partnerships with, and between, the developers, architects, QA Team and product managers
- Develops and maintains strong working relationships with team and management
- Provides leadership and encourages teamwork throughout all levels of the organization
- Negotiate with Business, Development, and Testing managers to identify ways to resolve critical problems
- Elevates project issues to Program Manager and Senior Management as needed
- Interacts with potential product vendors to collect and analyze information and negotiate resolution of issues impacting projects
- 10 years of experience in Project Management, with experience managing large, highly visible software and application development projects
- Retail experience is required
- Experience with projects related to cross-domain supply chain / omni channels and eCom related projects
- Strong experience planning and managing cross functional programs across the organization.
Ability to be hands on - partnering with stakeholders to create a detailed project plan, break program into multiple tracks, manage different work streams, and manage those tracks of work as needed, as well as manage risk / budget / resources and partner with other leaders on prioritization.
