Children's Supportive Services Supervisor

Title: Children’s Supportive Services Supervisor

Location: Hayward, WI

Salary: $31.63 - $32.97/hour DOQ

Work Towards the Greater Good to Improve Childhood Outcomes

There has never been a better time or place for you to advance your career while making a significant impact on children’s lives. Sawyer County Health & Human Services has an outstanding opportunity for an ambitious Children’s Supportive Services Supervisor to help us fulfill our mission and improve childhood outcomes. In this role, you’ll be called upon to plan, direct, coordinate, and manage the day-to-day administration and oversight of the Children’s Long-Term Support and Birth-to-Three programs. Your ability to balance multiple projects and responsibilities will be valued, and no two days will look the same as you support your teams, provide subject matter expertise, and collaborate with internal departments, external agencies, and leadership.

Your qualifications will include at least a bachelor’s degree in social work or a human services-related field. Experience in supervision and leadership, along with experience providing services in the Children’s Long-term Support Program or Birth-to-Three, is preferred. An equivalent combination of training and experience may be considered. New hires are required to hold a valid driver’s license, pass a pre-employment drug screening, and undergo a background check.

You’ll work alongside mission-driven professionals who will help you succeed in every way. You’ll also receive a wide array of benefits that make Sawyer County an exceptional place to work.

We offer:

· Comprehensive benefits package, including 12 vacation days and 12 sick days per year and 10 1 paid holidays; medical, dental, and vision coverage; disability insurance; life insurance; pet insurance; and ambulance insurance.

· Wellness benefit

· Training, development, and promotional opportunities

· 40-hour work week. Full-time, Monday – Friday with potential for flexible work options

· A retirement benefit via the Wisconsin Retirement System

Please note that this posting is not intended to be an exhaustive list. It presents highlights of the position’s scope and function, as well as the candidates’ requirements and rewards.

Application Instructions:

· Apply via Employment Opportunities | Sawyer County, WI (sawyercountygov.org)

· Sawyer County is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Sawyer County will take steps to ensure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, don't hesitate to get in touch with Human Resources at 715-638-3223.

Sawyer County Position Description

Title: Children’s Supportive Services Supervisor

Department: Sawyer County Health and Human Services

Reports to: Sawyer County Health and Human Services Director

Hours per week: 40

_____________________________________________________________________________________

Position Purpose:

Under the supervision of the Health and Human Services Director, the Children’s Supportive Services Supervisor leads the Children’s Supportive Services Department within the Children, Youth & Families Division. The supervisor oversees the Children's Long-Term Support (CLTS) Program and the Birth-to-Three Program. Responsibilities include ensuring compliance with Wisconsin’s Home and Community-Based Services (HCBS) Medicaid Waiver Programs under Section 1915(c) of the Social Security Act and the Birth-to-Three Program under DHS Chapter 90.

As with all positions within the agency, it is the duty of the individual in this position to support the mission, vision, and values of the agency, to work in a coordinated manner with other employees, and to demonstrate professional and personal confidence in the service delivery model and approaches taken by the organization. The Children’s Supportive Services Supervisor is expected to integrate trauma-informed care while serving our communities.

Essential Duties and Responsibilities:

The following duties are typical for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

Children’s Supportive Services (CLTS & Birth-to-Three)

· Leads, trains, evaluates, and supervises staff, ensuring adherence to departmental and county policies.

· Conducts case reviews, guides service planning, and upholds compliance with legal and best practice standards.

· Provide service coordination for Birth-to-Three or CLTS as determined by caseload needs.

· Fosters a family-centered philosophy, emphasizing client rights and strength-based approaches.

· Implements and monitors program policies and procedures, ensuring alignment with legal requirements and best practices.

· Manages financial aspects, including waiver funds, contract spending, and budget monitoring in collaboration with fiscal departments.

· Oversees quality assurance, including Medicaid compliance, expenditure approvals, and response to audits and inquiries.

· Collaborates with agency director and other supervisors to coordinate services and processes involving eligible or potentially eligible children and families.

· Establishes relationships with community providers to develop and improve local resources for eligible children and families.

· Participates in professional development, trainings, and departmental improvement initiatives.

· Conducts regular reviews of case records and service plans.

· Implements quality measures and develops policies for Medicaid compliance.

· Addresses program, fiscal, and quality-related issues, including on-call duties for emergency situations.

· Ensures State and Federal mandates are met; provides mandated documents for State auditing.

Qualifications:

To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be possible to enable individuals with disabilities to perform the primary responsibilities. The position requires critical thinking, relevant observation, prescriptive planning and implementation, interactions across multiple groups and cultures, and effective reporting and communication skills.

Education and Experience:

A minimum of a bachelor’s degree in social work or a human service-related field is required. Experience in supervision and leadership, along with providing services in the Children’s Long-term Support Program or the Birth-to-Three program, is preferred. An equivalent combination of training and experience may be considered. Must have a valid driver’s license.

Essential Knowledge, Skills, Traits, and Abilities:

· Personal and professional integrity

· Self-directed, innovative, and able to exercise sound judgment in working independently with effective time management

· Collaboration skills

· Interviewing skills

· Maintain confidentiality

· Accuracy in recording facts

· Calmness in stressful and conflictual situations

· Meet multiple timelines

· Communicate effectively through oral and written communication

· Implementation of trauma-informed care principles in all aspects of work

· Interact with the needs of people with different cultural, environmental, and social backgrounds

· Analyze data, problem solve, and make logical, reasonable decisions

· Write and prepare a variety of statistical reports, records, and charts

· Establish and maintain effective working relationships with others

· Input, access, and analyze data using current technology

· Access and use agency-provided or private means of transportation

· Work within agency philosophy, purpose, and objectives.

Physical and Mental Abilities Required to Perform Essential Duties:

Language Ability and Interpersonal Communication

Ability to analyze data and information using established criteria in order to determine consequences and to identify and select alternatives. Ability to compare, count, differentiate, measure, copy, record, and transcribe data and information. Ability to classify, compute, tabulate, and categorize data. Ability to counsel and mediate. Ability to persuade, convince, and train others.

Physical Requirements

Ability to sit or stand for extended periods of time while performing duties. Ability to drive. Ability to conduct fieldwork outside of the office. Ability to observe and evaluate conditions in home and community environments, with or without reasonable accommodations in order to make judgements. Ability to operate a variety of office equipment, including computer, keyboard, telephone, fax machine, calculator/adding machine, and photocopier. Ability to coordinate eyes, hands, feet, and limbs in performing movements requiring moderate skill, such as typing. Ability to sustain prolonged visual concentration. Ability to exert light physical effort in sedentary to light work, which may involve some lifting, carrying, pushing, and pulling.

Environmental Adaptability

Ability to work under safe conditions where exposure to environmental factors, such as repetitive computer keyboard use, poses a minimal risk of injury.

CLOSING STATEMENT

This description has been prepared to assist in evaluating the responsibilities, duties, and skills of the position. The duties listed above are illustrations of the various types of work performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the county and the employee, does not alter the at-will employment relationship between the county and employee, and is subject to change by the county as the county's needs and the position's requirements change.

Selection Guidelines

Formal application, rating, or education and experience; oral interview and reference check. Employment is contingent upon successful completion of state and federal background checks as required by law for child welfare positions.

Sawyer County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with representatives of Sawyer County.