Mac OS Engineer

Required Qualifications

·                     5 years hands-on Desktop Support and macOS engineering experience.

·                     5 years MDM administration (Jamf, WorkSpaceOne) with proven delivery in a large enterprise (10,000 Macs).

·                     Deep knowledge of macOS and Apple ecosystem at scale: ABM/Automated Device Enrollment, VPP, MDM, configuration profiles.

·                     Strong troubleshooting across networking, Wi-Fi, VPN, identity/SSO, certificates, and endpoint security.

·                     Demonstrated ability to work independently, prioritize effectively, and perform under pressure with clear, calm communication.

·                     Excellent stakeholder engagement skills and a track record of cross-functional collaboration.

Preferred/Bonus Skills

·                     VDI and Citrix support/administration experience (e.g., Citrix Workspace, Virtual Apps and Desktops).

·                     Windows desktop fundamentals and cross-platform interoperability; exposure to Intune or similar.

·                     Experience with endpoint security tooling (e.g., Crowdstrike, EDR), vulnerability remediation, and CIS-aligned hardening.

·                     CI/CD and version control for configuration-as-code (e.g., Git), packaging pipelines, and testing frameworks.

·                     Experience with monitoring/logging