What are the responsibilities and job description for the Community Director position at Savoy Residential?
Company Description Savoy Residential is the property management arm of Savoy Companies, a vertically integrated multifamily platform based in Dallas, Texas. The team manages more than 7,000 units across over 50 communities with an owner’s mindset, disciplined operations, and institutional-grade reporting. Savoy Residential serves both Savoy-owned assets and third-party owners, focusing on revenue optimization, expense control, and risk reduction through proactive maintenance and technology-driven workflows. With a 170 person team operating across the Texas Triangle, the company has deep expertise in value-add repositioning, occupied rehabs, and attainable housing communities. As part of an integrated group that includes investment and construction firms, Savoy Residential offers a single point of accountability across the full lifecycle of multifamily assets.
Role Description The Community Director is a full-time, on-site role based in Dallas, TX, responsible for leading day-to-day operations of a multifamily community. This position oversees leasing, resident relations, maintenance coordination, and property appearance to ensure a high-quality living experience and strong community reputation. The Community Director manages budgets, monitors financial performance, and implements strategies to optimize revenue and control expenses. Daily responsibilities include supervising on-site team members, setting performance expectations, and maintaining compliance with company policies and housing regulations. The role also involves resolving resident issues, driving resident retention initiatives, partnering with maintenance and construction teams on unit turns and rehabs, and using technology platforms to track performance metrics and streamline workflows.
Qualifications
- Strong property management skills with experience overseeing multifamily operations and leading on-site teams.
- Customer service and resident retention skills to build positive relationships, handle concerns professionally, and support a stable resident base.
- Budgeting and financial management skills, including forecasting, expense control, and understanding of property-level P&L.
- Clear and effective communication skills, both written and verbal, with the ability to collaborate across operations, construction, and investment teams.
- Experience with property management software and technology-driven workflows.
- Knowledge of fair housing laws and relevant local, state, and federal regulations.
- Proven leadership skills, including coaching, performance management, and team development.
- Previous experience in multifamily or residential property management; supervisory experience strongly preferred.
- High school diploma or equivalent required; associate or bachelor’s degree in business, real estate, or related field is a plus.