What are the responsibilities and job description for the Nurse Care Navigator position at SaVida Health?
Care Manager - Biddeford, ME
Full-Time
About The Organization
SaVida Health, a private equity backed healthcare company, provides outpatient opiate and alcohol addiction treatment services. SaVida Health's care model includes medical care, counseling, comprehensive toxicology testing, case management and medical management of psychiatric medications. SaVida is headquartered in Nashville, TN and currently operates in Massachusetts, Maine, Delaware, Vermont, New Hampshire, Tennessee and Virginia and is developing the capability to expand rapidly to meet the needs of patients suffering from opiate and alcohol addiction.
The Nurse Care Coordinator / Patient Navigator will provide comprehensive care coordination and patient support
services to ensure patients receive integrated, whole person care in alignment with Opioid Health Home (OHH)
requirements. This role will serve as a central point of coordination for clinical, behavioral health, and social
support needs while supporting patient engagement, adherence to treatment, and continuity of care across
providers and community resources.
Key Responsibilities
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Full-Time
About The Organization
SaVida Health, a private equity backed healthcare company, provides outpatient opiate and alcohol addiction treatment services. SaVida Health's care model includes medical care, counseling, comprehensive toxicology testing, case management and medical management of psychiatric medications. SaVida is headquartered in Nashville, TN and currently operates in Massachusetts, Maine, Delaware, Vermont, New Hampshire, Tennessee and Virginia and is developing the capability to expand rapidly to meet the needs of patients suffering from opiate and alcohol addiction.
The Nurse Care Coordinator / Patient Navigator will provide comprehensive care coordination and patient support
services to ensure patients receive integrated, whole person care in alignment with Opioid Health Home (OHH)
requirements. This role will serve as a central point of coordination for clinical, behavioral health, and social
support needs while supporting patient engagement, adherence to treatment, and continuity of care across
providers and community resources.
Key Responsibilities
- Coordinate patient care across medical, behavioral health, and community providers
- Support development, implementation, and ongoing oversight of patient Plan of Care/ITP
- Identify and address barriers to care, treatment adherence, and patient engagement
- Conduct outreach and maintain regular patient contact based on level of need
- Assist patients with access to housing, transportation, insurance, employment, PCP connection, and community resources
- Participate in multidisciplinary team meetings and collaborate with providers regarding patient care needs
- Monitor missed appointments, referrals, and follow-up care to support continuity of care
- Coordinate transitional care following hospitalization, incarceration, residential treatment, relapse, or disengagement from services
- Ensure timely follow-up and re-engagement efforts are completed within required timeframes
- Gather, track, monitor, and report on OHH Pay for Performance (P4P) measures and quality metrics to support compliance, program performance, and patient outcomes
- Support delivery and documentation of Health Home core services, including:
- Comprehensive Care Management
- Care Coordination
- Health Promotion
- Transitional Care
- Individual and Family Support Services
- Referral to Community and Social Support Services
- Maintain accurate and timely documentation within the EHR in compliance with OHH and billing requirements
- Ensure care plans remain updated and completed within required timeframes
- Support team-based care delivery and communication across locations
- Current unrestricted RN or LPN license in the State of Maine required.
- Minimum of two (1-2) years of nursing experience in, behavioral health, substance use disorder treatment, care management, case management, or a related field preferred.
- Experience working with individuals with complex medical, behavioral health, and social service needs preferred.
- Experience with care coordination, patient navigation, population health, or integrated care programs preferred.
- Strong patient engagement, motivational interviewing, and relationship-building skills.
- Excellent verbal, written, and interpersonal communication skills.
- Strong organizational skills with the ability to prioritize multiple responsibilities and meet deadlines.
- Ability to collaborate effectively with multidisciplinary teams and external community partners.
- Ability to maintain accurate documentation and ensure compliance with regulatory and billing requirements.
- Ability to work independently, exercise sound clinical judgment, and maintain patient confidentiality.
- Proficiency in electronic health record systems and data tracking tools
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.