Partnerships Manager

About Savi

Savi is a fintech public benefit company on a mission to make education more affordable and accessible for everyone. We build AI-driven tools and expert-backed services that help student loan borrowers navigate repayment and forgiveness programs, and we deliver them at scale through employers, unions, and membership organizations as an employee benefit. Since 2017, we've helped uncover over $5 billion in savings for members across 10,000 partners. Our partners include MetLife, TIAA, and the National Education Association.  

We're backed by leading investors including NYCA Partners and Emerson Collective, and our work has been featured in the New York Times, TIME, and Inc. As a public benefit company, our commitment to borrowers is core to how we operate and every decision we make. We're certified as a Great Place to Work, and we're looking for people who want to be part of building something that matters.

The Role

We’re looking for a highly motivated self-starter and team player with fantastic client management experience to join our growing team as a Partnerships Manager. The ideal candidate is motivated, creative, and organized, and excited about working in a fast-paced and collaborative environment. This is the chance to get in at the ground floor of an exciting startup that is tackling a major problem for student loan borrowers across the country.

Savi seeks team members who innovate quickly, approach their work with curiosity and thoughtfulness, and always favor inclusivity. 

Responsibilities Include:

• Act as the primary relationship manager and point of contact for a portfolio of Savi clients in a rapidly changing and dynamic environment
• Develop proactive and creative strategies to help Savi’s partners maximize adoption with student loan borrowers
• Provide ongoing support to clients through regular outreach, support with ad hoc technical requests and troubleshooting, and partnership on growth initiatives 
• Oversee onboarding and implementation of the Savi tool with new partners, including developing launch strategies, crafting tailored communications plans, developing educational materials, and liaising with Savi’s in house team to ensure a seamless client experience
• Monitor and analyze key client success metrics (KPIs), developing proactive strategy recommendations based on findings

Qualifications:

• 3-5 years of account or client management experience
• Strong analytical skills, with experience developing and running client impact reports and interpreting results for strategic recommendations
• Experience developing creative strategies to support B2B and B2C technology adoption
• Incredible relationship builder, with fantastic interpersonal and communication skills and a passion for working with diverse stakeholders 
• Detail oriented with strong organizational skills
• Ability and willingness to work in a fast-paced work environment with an orientation towards action and results 
• An interest in and aptitude for working with new technologies 
• An entrepreneurial spirit; Self-starter able to work quickly and with high-quality on complex, detail oriented tasks
• Interest in the social impact mission of Savi

Savi Benefits:

• Savi’s hybrid homebase is in Washington, DC. Remote virtual is accommodatable as well.
• Compensation: $65-80k base salary plus stock options
• Full time
• Benefits include: 5% 401K match after 6 months, health coverage (health, vision, dental, HSA) options, generous annual PTO, paid sick and parental leave, pre-tax commuter benefits, and 10 additional paid holidays annually.

Savi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Savi complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.