What are the responsibilities and job description for the Intake Processing Coordinator position at Saveway Compounding Pharmcy?
Job Summary
The Intake Processing Coordinator is responsible for answering phones, providing customer service, and receiving new and refill prescription orders from practitioners and patients. They will collect and input demographic data, receive and process payment information from clients, receive and relay information to the appropriate department(s) throughout the facility.
Duties:
- Answer phones in a friendly and professional manner.
- Receive and record new prescription orders or refill requests from practitioners.
- Take refill requests from clients.
- Input prescription information and patient or practitioner demographics accurately into pharmacy software.
- Answer customer questions within the scope of being a Certified Pharmacy Technician.
- Transfer phone calls to the appropriate person.
- Pay attention to detail and be able to multitask.
- Keep the work area and Intake Department neat, clean, and free of clutter by performing weekly chores as assigned.
- Maintain a safe work environment and exhibit safe work practices.
- Pursue personal development of skills and knowledge necessary for the effective performance of the role. Willing to attend training to further develop relevant knowledge, technique, and skills.
- Perform other related duties as assigned when needed.
- Must have flexibility to work outside normal work hours, as required.
- Embody the SaveWay Compounding Pharmacy, a Myonex company Core Values: Be a Great Team Player, Be Client Focused, Learn & Grow & Find a Way.
Skills, Education & Experience:
- High School Diploma or equivalent.
- Strong organizational skills
- Excellent oral and written communication skills
- Professional appearance
- Mobility within the entire facility
- Able to prove US employment eligibility
- Able to pass drug screening
- Able to pass background screening
- Flexibility to work overtime/weekends, as required
- Able to work up to 40 hours per week, scheduled in up to 8-hour shifts.
- Able to stand, walk, bend, kneel, climb, and use repetitive foot movement throughout the shift.
- Able to lift as much as 50 pounds.
Work Environment:
- Office
- Sterile and Nonsterile laboratory
- Public retail store
SaveWay Compounding Pharmacy, a Myonex company is committed to ensuring equal opportunity in all aspects of employment.
We do not discriminate against anyone on the basis of race, religion/creed, color, gender identity, sexual orientation, martial status, pregnancy, national origin, ancestry, military status, disability or perceived disability, use of a guide or disability support animal, or membership in any protected class as defined by applicable laws and regulations. If an employee or applicant feels they have not received equal or fair treatment, we encourage them to contact Human Resources.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Dependent health insurance coverage
- Employee assistance program
- Flexible spending account
- Free parking
- Health insurance
- Health savings account
- Life insurance
- Paid sick time
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $18