Customer Service Representative

Overview:
SaveWay Compounding Pharmacy, a Myonex company is searching for an Customer Service Representative. This role is responsible for answering phones, greeting, and waiting on customers. Receives payment from clients checking out, reviewing medication use instructions, collecting demographic data, receiving orders, and preparing out going orders.

Duties:

• Answer phones in a friendly and professional manner.
• Take refill requests from clients.
• Transfer phone calls to the appropriate person.
• Wait on customers by receiving payment and reviewing medication use instructions.
• Verify shipping addresses and prepare outgoing packages for UPS or USPS pick-up.
• Keep front-end clean and neat and free of clutter.
• Maintains a safe work environment and exhibits safe work practices.
• Pursue personal development of skills and knowledge necessary for the effective performance of the role. Attend training to further develop relevant knowledge, technique, and skills.
• Performs other related duties as required.
• Flexibility to work outside normal work hours, as required.
• Embody the SaveWay Compounding Pharmacy, a Myonex company Core Values: Be a Great Team Player, Be Client Focused, Learn & Grow, & Find a Way

Education & Experience:

• High School Diploma or equivalent.
• At least two years of customer support experience preferred.
• Retail Pharmacy experience strongly preferred.

Other Qualifications:

• Provide an exceptional customer experience. Communicate with internal and external customers in a friendly, professional, and patient manners.
• Excellent oral and written communication skills
• Professional appearance
• Mobility within the building
• Able to prove U.S. Employment eligibility
• Ability to pass drug screening
• Ability to pass background screening

SaveWay Compounding Pharmacy, a Myonex company is committed to ensuring equal opportunity in all aspects of employment. We do not discriminate against anyone on the basis of race, religion/creed, color, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, military status, disability or perceived disability, use of a guide or disability support animal, or membership in any other protected class as defined by applicable laws and regulations. If an employee or applicant feels they have not received equal or fair treatment, we encourage them to contact Human Resources.

Job Type: Full-time

Pay: $18.00 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Parental leave
• Vision insurance

Work Location: In person

Salary : $18 - $19