What are the responsibilities and job description for the Parts & Service Coordinator - Southside, AL position at Savemore Commercial Laundry Equipment?
Overview
SaveMore Commercial Laundry Equipment is looking for a dependable, organized, and proactive Parts & Service Coordinator to join our team. This role helps keep our parts department organized, service requests moving, and customers informed.
We’re looking for a go-getter who takes ownership of their work, follows through, and can maintain the inventory and service tracking processes we have in place.
Responsibilities
- Answer customer calls about parts orders and service requests.
- Create, update, and track service call tickets.
- Coordinate service scheduling and communicate updates with technicians and customers.
- Process and track parts orders, including following up with vendors.
- Receive and organize parts and maintain accurate inventory counts.
- Monitor stock levels and identify parts that need to be reordered.
- Create accurate customer invoices for parts and service work.
- Follow up with customers about orders, service requests, and outstanding questions.
- Keep customer records, ticket details, and order statuses accurate and current.
Qualifications
- Strong organization, attention to detail, and follow-through.
- Friendly, professional communication and customer service skills.
- Comfortable using computers, spreadsheets, and tracking systems.
- Able to prioritize multiple calls, orders, and service requests.
- Willing to learn commercial laundry equipment parts and our existing processes.
- QuickBooks experience is a plus.
- Previous experience in inventory, parts, service coordination, or office administration is preferred.
Pay: $15.00 - $18.00 per hour
Expected hours: 40.0 per week
Benefits:
- Employee discount
- Flexible schedule
- Opportunities for advancement
- Parental leave
- Professional development assistance
- Tuition reimbursement
Work Location: In person
Salary : $15 - $18