District Manager - Cleveland, OH

Purpose

Responsible for teaching, developing, motivating, and directing Store Managers and their teams in a manner that supports growth potential and maximizing their objectives. Demonstrates leadership through working with Store Managers to ensure all staffing requirements are met, company training programs are executed for all store team members and a positive work environment is created for all associates while maximizing retention and associate engagement.

Responsibilities

• Ensures stores are operating at the standards set forth by the company and in a manner that maximizes profits, customer experience, KPI’s and other targets
• Accountable for meeting and exceeding targets such as sales, shrink and labor budgets and directing action to ensure appropriate expense allocations
• Provides support and instruction to Store Managers through regular store visits while developing and providing strategic direction for improvement in stores
• Partners with the Store Managers to ensure best practices are followed, such as the interview process, effective onboarding, orientation, training and continual development of store team members
• Responsible for ensuring there is open communication between store managers and team members which supports a positive work environment and an open-door policy
• Ensures the implementation and compliance of programs and best practices to improve efficiencies through higher levels of performance
• Monitors and controls the necessary activities to effectively achieve desired operating results
• Responsible for ensuring company policies such as Cash Handling/Variance, Inventory Control and other policies and procedures are fully executed daily while protecting company assets
• Prepares and analyzes reports and completes company required forms and correspondence
• Reviews documentation prepared and submitted by store personnel; provides guidance to ensure accuracy and timeliness
• Responsible for creating effective individual development plans that support store management professional growth
• Develops effective corrective action plans to facilitate performance improvements where necessary
• Ensures compliance with all City, State and Federal regulations.
• Perform other duties as assigned
  
  
  

About You

• Bachelor’s degree required or equivalent work experience
• Five years of management experience preferred
• Bilingual a plus
• Multi-unit management experience a plus
• Experience with in-store merchandising also a plus
• Ability to manage multiple assignments or projects
• Provides strong leadership skills with the ability to influence others
• Must be results oriented
• Must be self-motivated and able to work with minimal supervision
• Demonstrates effective written and verbal communication skills, strong customer focus
• Ability to work in a fast-paced environment
• Must have strong computer skills and be proficient in use of Microsoft Office applications
• Ability to interact with and present to senior management and outside resources
• Must be a strong learner, think independently, and demonstrate critical thinking
  
  
  

Physical Requirements

• Some travel may be required depending on the assignment.
• Most work is performed in a temperature-controlled environment
• Incumbent may sit for long periods of time at a desk or computer terminal
• Incumbent may use calculators, keyboards, telephone and other office equipment in the course of a normal workday
• Stooping, bending, twisting and reaching may be required in completion of job duties
  
  
  

Our Values

Ability to demonstrate, understand and apply our workplace values.

Simplicity (operate) – the drive to identify root cause and innovate to remove complexity to deliver the best outcome

Heart (emotion) – the passion that drives you to get up every day and work hard to strive for excellence

Performance Excellence (mindset) – clearly defining high expectations, driving ownership of key roles and responsibilities, executing with integrity and emphasis while creating a culture of accountability

Respect (philosophy) – taking pride in being inclusive and treating everyone who comes through the doors with respect

Benefits

• 401K company match up to 4%
• Paid Time Off
• Medical Insurance options including FSA & HSA
• Vision Insurance
• Dental insurance
• Employee Assistance Programs
• Team Member Referral Program
• Tuition Reimbursement
• Wellbeing Program
• Career development opportunities
  
  
  

The above statements are intended to describe the general nature of the work performed by the employees assigned to this job. All employees must comply with Company policy and applicable laws. The responsibilities, duties and skills required of personnel so classified may vary within each department and /or location.