Shipper / Receiver / RMA Receiving Coordinator

Company Description

Savant Systems, Inc. is a global leader in smart home and energy, and traditional lighting solutions, for consumers, businesses, utility companies and more.  As the parent of GE Lighting, a Savant company, Savant offers the most diverse portfolio of DIY and professionally installed products in the industry.  Our innovative solutions unite all the vital pillars of any smart home – climate, lighting, entertainment, security, and energy – all controlled by a single intuitive award-winning app experience.

Job Description

* This is a direct-hire position with benefits.  (medical, dental, vision, holidays, vacation, 401k employer match)

* Starting pay range is $22.00 - $25.00 per hour DOE.

* This position is 100% onsite in Hyannis, MA.

SUMMARY: 

Receiving and documenting merchandise for delivery or return.

1st Shift, Mon – Fri.  Typical hours are 8:00am - 5:00pm, 8:30am - 5:30pm, or 9:00am - 6:00pm, with a 60 minute lunch break.  It could also be a shorter day 8:30am - 5:00pm with a 30 minute lunch.  There is some flexibility.

There may occasionally be an opportunity to work some overtime hours as dictated by workload.  This only happens a few times per year and only be about 0-5 OT hours that particular per week. 

JOB DUTIES

• Receive and sort incoming stock into our Hyannis, MA headquarters
• Receive stock per purchase orders and place goods in their proper locations
• Pick, Pack & Ship according to warehouse pick ticket using FEDEX / UPS and Salesforce platforms
• Coordinate with all departments to fulfill specific and ongoing inventory and shipping needs.
• Collaborate and communicate with logistics manager, purchasing representatives, FEDEX / UPS / LTL service providers, and others involved in the shipment and receipt of products
• Obtain and process product orders, including receiving deliveries, registering them and distributing packages and letters within the company
• Schedule large shipments and plan logistics to ensure that there is sufficient storage space for incoming items and staff on hand to manage the shipments
• Handle issues arising in shipping or inventory handling
• Place merchandise in a warehouse or storage facility by packaging, lifting items as necessary, operating forklifts and pallet jacks for large goods
• Troubleshoot shipping issues and customer complaints that arise and work to solve them
• Identify and complete Priority tasks according to operational needs and daily shipping deadlines
• Keep track of, manage and maintain traceability of multiple warehouse inventories (in data management system and physical)
• Keep shipping supplies ordered and stocked
• Assist with floor organization
• Ability to build pallets neatly and organized

Qualifications

• High school diploma, GED, or equivalent
• At least two years logistics customer service experience
• Able to operate FEDEX / UPS ship manager as well as arrangement of LTL shipments through FEDEX Freight or other carriers
• Able to ship internationally through FEDEX ship manager
• Strong computer skills and quick learner on receiving/shipping and returns receiving
• Good written and verbal communication skills
• Able to work independently and as part of a team on time-sensitive projects
• Strong sense of urgency, time management and organizational skills
• Must be able to lift 50 lbs.

COMPENSATION

• The hourly pay range is $22.00 - $25.00.  The pay range listed is an estimate. Pay at Savant is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
• This is a direct-hire position with full benefits including:  medical insurance;  dental insurance;  vision plan;  life insurance;  pet insurance;  FSA / HSA;  12 paid holidays;  paid vacation days;  401k plan with employer match;  reimbursement for pre-approved reasonable and necessary business expenses.

Additional Information

Savant Systems, Inc (Savant) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, national origin, ancestry, sex (including pregnancy), gender (including gender identity, gender nonconformity and status as a transgender or transsexual individual), age, sexual orientation, physical or mental disability, citizenship, genetic information, domestic violence victim status, past, current or prospective service in the uniformed services or any other characteristic protected under applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Savant Systems, Inc (Savant) does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Savant and the recruitment agency or party requesting payment of a fee.

All your information will be kept confidential according to EEO guidelines.