What are the responsibilities and job description for the Quality Program Manager position at Savant?
Company Description
Bold and cutting-edge innovation is in our DNA. GE Lighting, a Savant company’s roots date back nearly 130 years to Thomas Edison and the invention of the world’s first light bulb. Today, our business is amid an exciting, smart and successful transformation driven by our talented people.
As part of Savant Systems Inc., we’re creating brighter lives and a more sustainable world through new residential GE lighting products, as well as our fast-growing smart home brand Cync (formerly known as C by GE). The Cync connected network of bulbs, light strips, light and fan wall switches, plugs, cameras and more are controlled by one app or voice for a personalized and unparalleled smart living experience.
While our products have become more connected over time, our people always have been. We’re a highly engaged team that is committed to living our values of humility, collaboration, customer centricity, accountability, and diversity and inclusion every day.
For more information, please visit GE Lighting, a Savant company’s website.
Job Description
Be quality representative for supplier management directed toward process control and quality assurance of purchased connected products. Work with supplier to establish and improve a structured approach for consistency and adherence to quality policy, procedure, and requirements.
Lead supplier qualification and approval process. Conduct Business Survey and follow up audit with Sourcing, Technology and SRG team.
Work closely with program team to drive on-time program delivery, establish robust supplier quality control plans and supplier process capability, solve quality issue during products qualification phase, lead program quality assessment and present in program reviews.
Monitor on-going production quality and product regulatory compliance (PRC), conduct supplier process audits, PRC audits, eyes always open, identify potential compliance and quality risk, work out solutions to eliminate or report/escalate on time. Manage supplier change request and get approval by working with cross functional team members.
Solve quality issues feedbacked from customers, identify root cause, and take containment and preventive actions.
Work closely with team to eliminate roadblocks and communication barriers that may affect quality and delivery requirements.
Drive continuous improvement of supplier's quality through the implementation of Lean Six Sigma methodology, SWAT, and other quality activities.
Qualifications
BS degree or above in engineering or technical disciplines.
Minimum five years working experience. Working experience in Smart Electrical Panel or Energy management products is plus.
Strong background and working experience in Supplier Quality Assurance / Quality Control, know how to apply quality control tools for process / product controls, such as SPC, gage R&R, FMEA and DOE.
Strong background in quality system management is needed.
Excellent analytical and problem-solving skills. Six Sigma GB Certified.
Self-discipline, Self-starter, Good interpersonal and communication skills, ability to work in cross-functional team environment.
Good English and Chinese communication skills (written and verbal).
Willing to travel often to supplier site and work together with suppliers closely.
Additional Information
All your information will be kept confidential according to EEO guidelines.
