What are the responsibilities and job description for the Riverboat Server position at Savannah Riverboat Cruises?
About us:
Savannah Riverboat Cruises is committed to serving our guests above and beyond their expectations. We strive to ensure all cruises are a wonderful and memorable experience on the beautiful Savannah waterfront by serving our guests with southern charm and hospitality.
About the opportunity:
The successful Server is technically competent in serving food and beverages, is hospitable and cordial to guests and coworkers, acts safely and responsibly, and is knowledgeable about the vessel and the skyline.
Duties and Responsibilities:
- Provide exceptional hospitality to guests and coworkers.
- Greet guests and serve food and beverages in a timely fashion.
- Accurately take orders and enter them into the point-of-sale system.
- Maintain the cleanliness and safety of all common areas and service stations.
- Participate in the celebration and entertainment experience of the guest.
- Set up and break down dining room and service stations as prescribed; this requires movement of dining cabin furniture.
- Accurately collect payment from guests for on-board purchases.
- Provide information to guests including menu descriptions, order of service, entertainment options, cruise route and points of interest.
- Be prepared to begin work at scheduled time.
- Maintain uniform and personal grooming in compliance with appearance standards.
- Assist with the warm and efficient greeting and seating of guests when they arrive.
- Additional job duties as assigned.
Requirements:
- Energetic and enthusiastic personality
- Must be able to effectively understand and convey written and verbal information to guests and coworkers
- Must possess a service orientation – actively looking for ways to help others
- Basic computer skills
- Will work for extended periods without sitting
- Required to lift furniture and other heavy items such as dishes up and down stairs
- May be required to be available for work on some major holidays
- Must meet minimum state age requirements
- High school diploma or equivalent (GED)
- Ability to commute to Downtown Savannah (Historic District) 31401
Benefits:
- 401(k) match
- Dental, vision, health insurance packages offered to all employees after probationary period
Can be full-time or part-time