IT Change Manager

Job Description

Savannah River National Laboratory (SRNL) is seeking an IT Change Manager to be a subject matter expert on SRNL Processes. As a Change Manager, you will develop change management plans for key initiatives and will work collaboratively with project sponsors, project teams, and other stakeholders throughout the organization; both leading and executing the work of change management. The role develops a trusted advisor relationship with key stakeholders including business leadership, Executive Leadership, and other department professionals. Within this role, you will be responsible for creating and implementing change and communication plans and strategies to facilitate the organizations digital transformation initiatives and the integration of evolving technologies across the enterprise. The selected individual will also monitor implementation of program policies and practices.

We are looking for someone with proven experience and professional change management skills, demonstrated critical and strategic thinking and exemplary communication.

Individuals who thrive at SRNL exhibit the following success skills – Collaboration, Critical Thinking, Emotional Intelligence, Executive Presence, Growth Mindset, Intellectual Curiosity, and Results Focus.

Responsibilities

• The Change Manager will play a key role in ensuring IT projects (change initiatives) meet objectives on time and on budget by increasing employee adoption and usage.
• This person will focus on the people side of change, including changes to business processes, systems and technology, job roles and organization structures.
• The primary responsibility will be creating and implementing change management strategies and plans that maximize employee adoption and usage and minimize resistance.
• The change manager will work to drive faster adoption, higher ultimate utilization of and proficiency with the changes that impact employees.
• These improvements will increase benefit realization, value creation, ROI and the achievement of results and outcomes.
• While the change manager may or may not have supervisory responsibility, this person will have to work through many others in the organization to succeed.
• The change manager will act as a coach for senior leaders and executives in helping them fulfill the role of change sponsor.
• The change manager may also provide direct support and coaching to all levels of managers and supervisors as they help their direct reports through transitions.
• The change manager will also support project teams in integrating change management activities into their project plans.
• Develop change management strategies as required, incorporating change management approach, stakeholder management, communication, training and readiness assessments.
• Manage daily change activities and provide guidance on the change management process.
• Facilitate Change Advisory Board Meetings
• Planning, scheduling, managing and chairing CAB meetings.
• Includes creation of agenda’s and meeting minutes
• Deciding appropriate stakeholders for the CAB meetings
• Selecting CRQ’s for review at CAB meetings, based on the change policy.
• Circulating CRQ’s in advance of CAB meetings to allow prior consideration.
• Selecting successful and failed changes for review at CAB meetings.
• Reviews and audits changes for compliance with the ISTO’s Change Management Processes.
• Coordinating interfaces between change management and other processes – especially service asset and configuration management and release and deployment management.
• Conduct impact analyses, assess change readiness and identify key stakeholders.
• Apply a structured methodology and lead change management activities.
• Develop and improve Key Performance Indicators and improve the metrics program by interpreting the data and recommending process improvements driving the appropriate organizational behaviors.
• Collate Change records from multiple vendors and review for conflicts and collisions.
• Create and implement training strategies.
• Create and implement communication plan(s).
• Prepare communication materials, including presentations and written communications identified within the communication plan(s).
• Prepare ad hoc communication materials as required.
• Problem solving and root cause identification skills
  
  

Qualifications

Minimum Qualifications:

• BS/BA 10-12 years of change management or related experience in a complex organization required; including demonstrated experience with applied knowledge of contemporary change methodologies and facilitation techniques.
• Strong leadership skills, good judgment, and ability to effectively interface with employees and leaders at all levels within the organization.
• Excellent verbal and written communication skills including the ability to articulate complex issues to stakeholders, leaders, and partners.
• Ability to collaborate and work effectively across functions and teams while building trusted relationships and positively influencing others.
• Strong analytical and problem-solving skills with the ability to think critically, identify creative solutions, and resolve conflicts.
• For ability to obtain and maintain a security clearance, US Citizenship is Legally Required
  
  

Preferred Qualifications

• Previous DOE or National Laboratory Experience
• Proven track record of leading through influence, building long-term relationships, and confidence in building vision, roadmaps, budgets, priorities, and objectives.
  
  

About Us

"We put science to work!"

Savannah River National Laboratory (SRNL) is a multi-program laboratory applying state of the art science and practical, high-value, cost-effective solutions to complex technical problems to protect the nation. Located at the U.S. Department of Energy’s (DOE) Savannah River Site (SRS) in Aiken SC, the laboratory develops and deploys innovative technologies to address some of the nation’s environmental, energy, and national security challenges.

Battelle Savannah River Alliance (BSRA) is constantly assessing trends to provide the best possible benefits to our workforce. We also negotiate cost effective premiums that will meet the needs of our evolving workforce.

Some of the *Benefits offered to employees include:

• Benefits vary based upon employment status
• Highly competitive Medical, Dental, and Vision options including HSA options with company provided seed
• Short- & Long-Term Disability (company paid)
• Life Insurance Non-Contributary 1X salary (company paid)
• AD&D Non-contributary 1x salary (company paid)
• Savings & Investment plan:
• Qualified Non-Elective Company Contribution of 5% each pay period with immediate vesting
• Company match 50 cents/dollar up to 8% (5 yrs. vesting in company match)
• Contributory Life Insurance up to 5x Salary with $1M Cap
• Contributory AD&D (employee, spouse and children)
• Paid Time Off
• Employee Assistance Plan
• SRNL offers a competitive relocation package to ease the transition process. Domestic and international relocation assistance is available for certain positions.
  

For more information about our benefits, working here, and living here, visit the “About” tab at www.srnl.doe.gov .

BSRA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. BSRA is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. Please email us at SRNLRecruiting@srnl.doe.gov with any questions regarding the hiring process or to request an accommodation.