Dental Office Manager (Front Desk Lead)

Scope of Position: The Business Office Coordinator oversees the daily operations of the front office &
works alongside team members to ensure completion of tasks. They are a leader to their fellow
teammates & assist with various projects/tasks around the office, when needed. They are also a crucial
part in welcoming our new team members & assuring that they are set up for success from day one.

Essential Duties/Responsibilities:
● Oversee Business Office operation.
● Coordinate appointments, meetings & manage team calendars/schedules.
● Lead & mentor our Business Office team & delegate assignments to ensure maximum
productivity/efficiency.
● Generate End of Day & End of Month reports.
● Set up new team members for success (provide login information, email account, etc.).
● Assist front desk team when needed (i.e. answer phone, check out patients, assist with treatment
plans, etc).
● Work with Leadership Team on any special projects.
● Attend weekly Leadership meetings & report on New Patient Call Tracking.
● Other duties as assigned by Director of Operations.
Required Skills/Abilities:
● Excellent written & verbal communication skills
● Compassion to serve others; being a leader for our team & patients
● Highly organized & skilled at multitasking
● Great interpersonal skills
Education/Experience:
● Bachelor's Degree (B.S./B.A.) in Business, Marketing, or Management, or related field, preferred.
● Three to five years of leadership experience, preferred.
Supervisory Responsibilities: Directly/Indirectly supervises all Business Office employees.
Work Conditions: This position will perform duties under normal office working conditions, including the
prolonged use of a computer, office equipment, and working in close proximity to others. Essential
physical requirements may include standing, walking, stooping, typing, and lifting up to 25lbs.
Disclaimer: Savannah Dental is an equal employment opportunity employer committed to hiring and
retaining a diverse workforce. Compensation is commensurate with experience. Applicants receive fair
and impartial consideration without regard to race, sex, sexual orientation, gender identity, color, religion,
national origin, age, disability, veteran status, genetic data, religion or other legally protected status. If you
need accommodation for any part of the employment process because of a medical condition or disability,
please call (912)355-8812 to speak with human resources.
Acceptable Background and References Required.
Equal Opportunity/ DFWP
Company Position:
The above statements are intended to describe the general nature and level of work being
performed by the employees assigned to this position and employment classification. They are
not to be construed as an exhaustive list of all responsibilities, duties and skills required of
personnel so classified. All personnel may be required to perform duties outside of his or her
normal job scope, as needed.