What are the responsibilities and job description for the Business Associate (Dental Office) position at Savannah Dental?
At Savannah Dental, the goal of our caring team is to provide comprehensive oral health care and cosmetic dentistry services to people of all ages living in and around Savannah, Georgia, and throughout Chatham County. Our practice a technologically advanced, state-of-the-art facility with world-class general dentists and an internationally renowned implantologist. These factors facilitate exceptional continuity of care, ensuring each individual receives the treatment they need.
To be successful as a dental office business associate, you should be able to organize and maintain patient waiting areas as well as front-desk areas. Ultimately, a top-performing dental business associate will perform all duties in a manner that ensures the efficient running of the dental practice.
Responsibilities and Duties:
- Greeting and welcoming patients to the practice.
- Scheduling, rescheduling, or canceling appointments as needed.
- Assisting patients to fill out information forms.
- Preparing patients’ charts and daily schedules for the dental staff.
- Updating patient records and documenting recent treatments and procedures.
- Scheduling follow-up appointments and providing telephonic reminders.
- Assisting the treatment coordinator as needed as it relates to insurance, treatment presentation, etc.
- Assist with utilizing reports as it relates to hygiene recall, patient treatment, and patient reactivation.
- Inform patients of office policies as it relates, and provide pertinent information
- Assist with inbound calls, and provide any patient follow-up as needed
- Other duties as assigned.
Education and Experience:
- High School Diploma, or equivalent; required.
- One to three years of experience working in a dental practice as a receptionist, treatment coordinator, or similar.
Skills and Abilities:
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Exceptional written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
Compensation and Benefits:
- Excellent compensation.
- Access to Great Benefits (e.g. Medical, Dental, Supplemental Plans)
- Paid Time Off
- Company 401k Plan
- Excellent Culture and Team/Patient Centric Environment
Disclaimer: Savannah Dental is an equal employment opportunity employer committed to hiring and retaining a diverse workforce. Compensation is commensurate with experience. Applicants receive fair and impartial consideration without regard to race, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, veteran status, genetic data, religion or other legally protected status. If you need accommodation for any part of the employment process because of a medical condition or disability, please call (912) 355-8821 to speak with human resources.
Acceptable Background and References Required. Equal Employment Opportunity/ DFWP