Bank Teller/Customer Service Representative

Savannah Bank is seeking a dynamic and customer-focused Bank Teller/Customer Service Representative to join our financial services team. In this vital role, you will serve as the frontline ambassador for our bank, providing exceptional service to clients while managing daily banking transactions with accuracy and professionalism. Your energetic approach will help foster strong customer relationships, promote banking products, and ensure compliance with industry regulations. This position offers an exciting opportunity to develop your skills in financial sales, relationship management, and banking operations within a supportive and growth-oriented environment.

Responsibilities

• Process cash transactions accurately, including deposits, withdrawals, and payments, while maintaining a balanced cash drawer.
• Deliver outstanding customer service by addressing inquiries, resolving issues promptly, and guiding clients through banking procedures.
• Promote and upsell banking products and services such as loans, credit cards, and savings accounts to meet client needs and achieve sales targets.
• Manage customer relationships by understanding their financial goals and offering tailored solutions to enhance their banking experience.
• Detect and prevent fraud by monitoring transactions for suspicious activity and adhering to financial compliance standards.
• Utilize banking software and Microsoft Office tools to record transactions, update customer information, and generate reports efficiently.
• Support loan origination processes by assisting clients with loan applications, processing loan documentation, and ensuring compliance with industry regulations.

Skills

• Strong customer relationship management skills with a focus on building trust and loyalty.
• Proficiency in banking software, financial software, and Microsoft Office applications.
• Knowledge of banking product expertise including loans, savings accounts, credit cards, and other financial services.
• Excellent cash handling skills with experience in processing cash transactions and managing a cash drawer accurately.
• Familiarity with industry knowledge of financial compliance, banking regulations, fraud prevention techniques, and financial sales strategies.
• Basic math skills including retail math, debit & credits calculations, 10 key typing proficiency, and general math competency.
• Effective relationship management abilities combined with sales acumen to upsell products while maintaining compliance standards.

Join us in delivering exceptional service that empowers our clients’ financial success! This role is ideal for motivated individuals eager to grow their career in banking while making a positive impact on our community through dedicated service and expert financial guidance.

Pay: $17.50 - $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $18 - $21