What are the responsibilities and job description for the Customer Service/Inside Sales Representative position at Saval Foodservice?
Job Duties:
- Identifying customer needs and proposing solutions.
- Responding to incoming calls and taking orders accurately.
- Processing credits/refunds.
- Tracking orders.
- Answering customer inquiries/complaints by both phone and Internet.
- Developing a partnership with our Outside Sales Reps to grow customer accounts & perform as a team to meet company goals.
Why Saval Foodservice?
While Saval does big business, the feel of working for Saval is intentionally small. As an independent company with experienced and accessible management, we’re able to make improvements, address issues, and update systems quickly and efficiently. As an employee of Saval, you will help us deliver on our promise of exceptional service to our restaurant and hospitality customers.
Corporate Social Responsibility
At Saval, we believe that we have a responsibility to give back and support our local community through philanthropic initiatives and partnerships with local nonprofits and trade organizations.
In 2020 alone, Saval Foodservice worked to distribute and donate over 15,000 boxes of food goods in partnership with Johns Hopkins.
Our operations team is led by Senior Vice President Gary Peisach, who is a sitting board member of Meals on Wheels of Central Maryland, a non-profit that tackles feeding impoverished and elderly clients in the Baltimore region.
One of our most successful Saval Cares Initiatives is our annual charity golf tournament that has raised over $350,000 for the Children’s Cancer Foundation since its inception over 19 years ago.
We’re a proud allied member of the Restaurant Association of Maryland, the Restaurant Association of Metropolitan Washington, UniPro Buying Group, and the International Association of Foodservice Distributors.
Recognized by the Baltimore Business Journal as a winning Family Owned Business for 2022. Saval Foods LLC is an equal opportunity employer.
The Benefits of Working for Saval Foodservice
We want our employees to feel they can grow with us. Many companies claim their benefits are “comprehensive”, but we’ve taken a whole-human and whole-company approach to employee benefits.
Our Employee Assistance Program is robust and offers a variety of support services like Mental Health Counseling, Legal Advice, Travel Assistance and more.
Take control of your health with our robust options for health, dental and vision insurance, or create a custom plan with additional AFLAC or FSA benefits.
job schedule:
qualifications:
- HS Grad
experience:
- 6 mos prior experience, preferably in the food industry.
skills:
- Proficient in MS Office, typing, and Internet.
- Demonstrates ability to respond and be customer focused in a fast paced dynamic work environment, i.e. fast learner under pressure.
- Excellent verbal, written & interpersonal communication skills.
- Ability to effectively interact with customers, colleagues, and business partners.
- Team-oriented, demonstrates a professional and cooperative attitude.
- Bilingual- fluent in Spanish and English preferred.
compensation:
$24.00/hour
benefits:
Salary : $24