Operations Manager

The Operations Manager leads a specialized team in planning, organizing, and managing operations, ensuring chemical loading, warehouse activities, and related processes are performed in a safe, environmentally responsible, and efficient manner. If you enjoy working outdoors, physical activity, problem solving, and a working at a company that promotes a strong safety culture, this opportunity is for you!

Cando Rail & Terminals is a leader in specialized rail services across Canada, offering industrial switching, terminal/transload services, short line operations, and more. With over 50 operations, we manage the third-largest locomotive fleet in Canada.

Cando Advantages

• Work Life Balance with Fixed Schedules
• Cando’s Technical and Leadership Training Programs
• Award Winning Safety Culture
• Employee Ownership Program
• Group Life, Accidental Death & Dismemberment, and Long-Term Disability Insurances
• Flexible Health & Dental Benefits
• Canada’s Best Managed Company for over 9 years!

The Operations Manager will provide leadership and guidance to a specialized team in planning, organizing, and managing operations, ensuring chemical loading, warehouse activities, and related processes are performed in a safe, environmentally responsible, and efficient manner.

Roles & Responsibilities

• Participate in budget preparation, management of profit and loss, and daily communication with customers and railroads on scheduling and other issues to ensure smooth and safe operation.
• Provide "Worry-free Consistency" service to the customers on every shift every day.
• Learn, implement, teach, and execute the S7 Operating System and 5S standards.
• Ability to build strong relationships with customer contacts.
• Ability to understand the customer contract and rate structure.
• Ability to delegate and utilize time management well.
• Ability to develop and execute a business plan. (including budgeting, projecting, variance analysis,and cost management)
• Ability to promote a safety culture where each Team Member has the value and attitude that unsafe behaviors and conditions will not happen on their shift.
• Committed to teaching and promoting personal responsibility for identifying and performing safe behaviors, conditions, and environmental responsibility.
• A positive leader with the ability to be proactive in problem solving, making decisions, organizing, and directing people, and utilizing coaching techniques for improving behaviors.
• Innovative solutions driven to keep Team Member turnover low.
• Build and maintain strong relationships with vendors.
• Work with administrative systems to support operation to meet deadlines.
• Set an example of professionalism and customer service.
• Hands on leadership with operational and technical skills to ensure that "best practices" are being utilized.
• Create an environment where people are committed to professionalism and cleanliness.
• Create an environment for team building with emphasis on individual development and growth.

Skills, Knowledge, & Abilities

• Knowledge of loading chemicals.
• Trucking background A .
• Transload experience A .
• Hands on, hard-working, self-starter.
• Ability to multi-task.
• Ability to hire right, train right, and treat right all team members.
• Must have leadership skills to ensure team members always follow procedures even when no one
• is watching.
• Ability to work independently with minimal supervision.
• Ability to work with and perform basic computer operations (spreadsheet, word processor, and
• email operations), and general office organization.
• Good written and oral skills with an ability to communicate with co-workers, customers, and other
• company personnel.
• Ability to lead employees, support conflict resolution, and implement safety initiatives.
• Knowledge of local, state, and federal requirements.
• Desire and willingness to learn.

Education & Experience

• College degree preferred.
• 3 years management preferred.
• 5 years of chemical loading experience preferred.
• Must be able to work outdoors in various climates.
• Ability to work varying shifts dependent on operation and/or customer needs.
• Ability to meet physical requirements for the position.
• Ability to meet requirements of pre-employment screening including but not limited to background and criminal history check, drug & alcohol testing, MVR, physical/FCE, etc.

Note: This description is not intended to limit the assignment of work or be construed as a complete list of the many duties to be performed by the incumbent. The qualifications are provided so interested candidates understand of the level of expertise required in this position.