What are the responsibilities and job description for the Customer Service Representative position at Sav-Rx Prescription Services?
Sav-Rx Prescription Services is located in Fremont, NE and is the leading provider of low-cost, high-quality services in the prescription benefit management industry. Sav-Rx is committed to forming strong partnerships with clients and participants by providing exceptional and cost-saving healthcare services. Sav-Rx accomplishes this thanks to its innovative managed care principals, cutting-edge technology, and excellent customer service. Sav-Rx is searching for additional Customer Service Representatives to staff its growing call center.
Responsibilities:
- Interact with customers via phone and email to answer questions concerning prescription benefits
- Utilize healthcare information systems to answer inquiries from customers about their prescription benefits
- Follow up and follow through with all customer inquiries
- Maintain performance and quality standards based on established call center metrics including turn-around time
Qualifications:
- A can-do attitude
- Excellent communication skills and attendance
- Typing/Ten Key ability
- Computer experience and ability to learn various in-house programs
- PBM experience not necessary – will train the right person
HOURS:
- Various shifts available
Our comprehensive benefits package includes:
Two Medical Plan Options, Prescription Coverage, as well as Voluntary Term Life, Dental, Vision, Critical Illness, Accident coverage. Funeral Leave, Six Paid Holidays, Paid Time Off, Union Pension Contribution
(Benefits effective the first of the month following 60 days of employment)
Job Type: Full-time, Part-time
Please log on to Savrx.com and fill out the Employment Application or send in your resume.
Job Types: Part-time, Full-time
Pay: $18.75 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- In-person
Experience:
- Customer Service: 1 year (Required)
Work Location: In person
Salary : $19