What are the responsibilities and job description for the Economic Support Resource Specialist position at Sauk County, WI?
The purpose of this position is to assist Economic Support staff gathering financial and other relevant data from applicants to determine eligibility for County administered, State and Federal Economic Support programs for the Sauk County Department of Human Services .
Sauk County is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, protected veteran status, or disability. We actively encourage protected veterans and individuals with disabilities to apply for our open positions.
In compliance with the Americans with Disabilities Act and Section 503 of the Rehabilitation Act, the company will provide reasonable accommodations to qualified individuals with disabilities. We encourage both prospective and current employees to discuss potential accommodations with the employer. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access our online application system as a result of your disability.
To request an accommodation, please contact our Human Resources team at 608-355-4887 or scpersonnel@saukcountywi.gov
Essential Duties
- Provide Economic Support Lobby and Intake services at Sauk County Department of Human Services.
- Provide answers to questions regarding income maintenance programs (BadgerCare Plus, Medical Assistance, Child Care, FoodShare Wisconsin and FSET).
- Assist Economic Support staff to help manage workloads. Gather client financial data and documentation through telephone and correspondence contacts.
- Scanning documents/verifications of ECF (Electronic Case Files) and CDPU (Centralized Data Processing Unit)
- Interpret eligibility requirements for customers while effectively dealing with crisis situations.
- Update Child Care Provider rates in EBT CSAW.
- Issue Vault Quest cards for expedited FS benefits, update log.
- Track the receipt and disposition of permanent Quest cards issued and submit completed log to DHS every 60-90 days.
- Maintain knowledge of current eligibility requirements, program policies and procedures.
- Participate in ongoing training.
- Interview walk-in customers with CARES generated Notice of Decisions, verification forms and other documents.
- Accept initial BadgerCare Plus fees and premium payments.
- Maintain knowledge and use multiple state online systems of reference and resources.
- Track and distribute Homeless mail and mail agreements.
- Complete and assign RFA’s, Program Adds, RTE’s to caseworkers.
- Update forms and posters.
- Cost of Living Adjustments/FPL Guide Sheets
- Schedule appointments/interviews for Economic Support staff.
- Review jail roster, notifying ES workers with findings.
- Search for SSI eligible customers on EBD renewal list.
- Verify benefits for Energy Services.
- Clerical duties as needed.
- Stock and order supplies.
- And other duties as assigned.
Minimum Training and Education
Salary : $24 - $25