What are the responsibilities and job description for the Help Desk Technician 2 position at Satwic Inc?
Minimum Qualifications:
Help Desk Technician 2:
Qualifications
High School Diploma or GED equivalent
AND
Help Desk Technician 2: Two (2) years of work experience as a Help Desk Technician 1 with the Placer Superior Court and demonstrated mastery of the knowledge, skills and abilities required.
or
5 (five) years of full-time professional work experience in a formal help desk setting, installing, maintaining, troubleshooting and repairing personal computer hardware and software, including one (1) year of experience with the Court's case management system, and mastery of the knowledge, skills and abilities required, demonstrated through supervisory assessment.
Note:
- One year of the required experience can be substituted with an Associate's Degree, or higher, in computer science, information systems, or a closely related field or at least one year of Information Technology technical training.
- Preference will be given to candidates who possess Information Technology certifications such as CompTia A , Networking and Security .
Certifications :
Help Desk Technician 2: The CompTIA A and one of the following certifications are required to be eligible for Level 2 of the series class:
Networking
Security
Project