What are the responsibilities and job description for the Help Desk Technician 1 position at Satwic Inc?
Minimum Qualifications:
Help Desk Technician 1:
Qualifications
High School Diploma or GED equivalent
AND
Two (2) years of full-time professional work experience in a formal help desk setting, installing, maintaining, troubleshooting and repairing personal computer hardware and software.
Note:
- One year of the required experience can be substituted with an Associate's Degree, or higher, in computer science, information systems, or a closely related field or at least one year of Information Technology technical training.
- Preference will be given to candidates who possess Information Technology certifications such as CompTia A , Networking and Security .
Certifications:
Help Desk Technician 1: The CompTIA A certification must be obtained within one (1) year of employment and kept current through the course of employment with Placer Superior Court.
The Placer County Superior Court will pay for an incumbent to attend class for initial certification and subsequent renewals. The Court will reimburse incumbent for two tests per certification and renewal. Failure to obtain or maintain certifications may result in separation of employment.