Quality Manager

SUMMARY 

The Business Unit Quality Manager (RQM) plays a critical leadership role in overseeing and ensuring the implementation of quality standards across multiple projects within a designated region. The RQM works closely with project teams, subcontractors, and leadership to promote a culture of quality, compliance, and continuous improvement. This position requires a proactive approach to quality assurance and control, as well as a focus on training, mentorship, and performance analysis to drive operational excellence and client satisfaction. 

ESSENTIAL JOB FUNCTIONS  

• Develop and implement project-specific quality plans to ensure compliance with organizational standards and project requirements. 
• Oversee and monitor construction quality through regular site visits, inspections, and audits. 
• Collaborate with project teams to identify and resolve quality-related challenges in a timely and proactive manner. 
• Facilitate pre-installation meetings and coordinate reviews of mock-ups to ensure alignment on quality expectations. 
• Provide training and guidance to project staff on quality processes, reporting, and corrective actions. 
• Work with subcontractors and vendors to ensure quality requirements are understood and met, addressing any deficiencies as needed. 
• Analyze quality performance data and generate reports to identify trends and recommend improvements. 
• Promote a culture of quality by encouraging accountability and recognizing quality contributions across teams. 
• Maintain up-to-date knowledge of relevant codes, standards, and regulations to ensure project compliance. 
• Performs other duties as assigned. 

COMPETENCIES 

• Leadership  
• Financial Acumen  
• Mentorship  
• Influence  
• Developing Others  
• Enterprise Perspective  
• Change Management  

PHYSICAL ACTIVITIES AND REQUIREMENTS 

• Occasional heavy lifting (20 lbs./13.6 kg) can be expected, though exertion of up to 10lbs of force is more common.   
• Strong manual dexterity for the use of common office equipment (e.g. computers, mobile devices, copiers, etc.).   
• The job is performed indoors in a construction office and at job sites (indoors and outside). Protective/safety gear (e.g., hard hat, glasses, etc.) is required while onsite. Activities include extended periods of sitting, movement, and extensive work at a computer and phone.   
• Must be able to traverse and inspect all areas of the job site in all types of weather, if needed; this may include walking, climbing, reaching, bending, crawling, or stretching. 

REQUIRED SKILLS AND QUALIFICATIONS       

•  4-7 years of experience in field supervision, quality control, safety acumen, and production of all phases of construction. 

Satterfield and Pontikes Construction, Inc., is an Equal Opportunity Employer. Satterfield and Pontikes Construction, Inc., encourages qualified females, minorities, veterans, disabled persons to apply.