Director of Network System Engineering and Operations

We will be accepting applications through November 20, 2025 or until filled. --- --- --- As a Satcom Direct Government Director of Network System Engineering and Operations, you will join an exciting team and will provide connectivity between different technical disciplines in the product. You will lead the integration of technical disciplines in product and systems engineering, ensuring alignment with the SDG business roadmap. This role involves strategic planning, cross-functional leadership, and hands-on management of technical projects, with up to 65% dedicated to research and development! COME ON BOARD THE SD GOVERNMENT OPERATIONS & FIELD SERVICE TEAM! How Will You Make a Difference? Strategy & Planning: Define vision and strategic direction for network infrastructure, platforms, and tools Drive architecture of operational and revenue-bearing systems to enhance customer value Develop and implement enterprise-wide information system strategies Engineering & Operations: Spearhead research, development, and deployment of operational systems Adapt commercial technology to solve business challenges Provide Tier-3 support for core infrastructure (data centers, networks, cloud services) Ensure consistent infrastructure standards and procedures Team & Project Management: Lead the Systems Engineering team, setting priorities and motivating staff Coordinate cross-team subject matter experts to design and implement complex systems Manage vendor relationships and ensure successful product enhancements and deployments Oversee projects to modernize SD Government networks, tracking milestones and mitigating risks Qualifications B.S. in Computer Science or related field (Master’s preferred) 10 years in IT/technology leadership roles, with 3 years in infrastructure and operations 7-10 years managing, developing, and coaching a team Must have secret security clearance or must be eligible to obtain one Required Skills, Experience, and Talents Expertise in networks, satellites, information systems, security, and voice routing Proficiency in IT infrastructure management, virtualization, Windows/Linux, networking, and security standards (DOD/NIST) In-depth knowledge of IT infrastructure and platform management, including virtualization, server, storage, AD, DNS, networking, email, backup, Windows, Linux, DOD/NIST IT security guidelines, and endpoint security Verse with a variety of scripting/programming languages/environments. Designing and testing strategies and architecture Experience working with third-party vendors in a managed services model Strong leadership skills, having the ability to influence, inspire trust and build relationships with the team, senior leaders, and across the organization Enthusiastic problem solver with advanced strategic thinking skills, and strong attention to detail Self-motivated and proactively going beyond the call of duty Exceptional verbal presentation and written communication skills Equal Pay Disclosure(s) Base Pay: 148,000.00 - 185,000.00 USD Annual Target Annual Short-Term Incentive: Bonus Plan at 20% (% of Annualized Base Pay) Eligible for Incentive Stock Program: Yes Benefits: Gogo offers competitive benefits including medical, dental and vision coverage with plans that can fit each employee’s needs. We offer an immediate vesting 401k plan, paid time off and volunteer time off. Employees have the option to participate in an Employee Stock Purchase Plan. Visit the Careers page on our website for more information at www.gogoair.com/careers. --- --- --- Gogo is an Equal Opportunity and Affirmative Action employer, working in compliance with both federal and state laws. We are committed to the concept of Equal Employment opportunity. Qualified candidates will be considered for employment regardless of race, color, religion, age, sex, national origin, marital status, medical condition, or disability.  The EEO is the law and is available here. Gogo participates in E-Verify (English and Spanish). Right to Work Statement (English and Spanish). Gogo is the only multi-orbit, multi-band in-flight connectivity provider offering connectivity technology purpose-built for business and military/government aviation. Our industry-leading product portfolio offers best-in-class solutions for all aircraft types, from small to large and heavy jets and beyond. The Gogo offering uniquely incorporates Air-to-Ground systems with high-speed satellite networks, to deliver consistent, global tip-to-tail connectivity through a sophisticated suite of software, hardware, and advanced infrastructure supported by a 24/7/365 in person customer support team. Gogo consistently strives to set new standards for reliability, security and innovation and is shaping the future of inflight aviation to make it easier for every customer to stay connected beyond all expectations. Connect with us at www.gogoair.com Gogo is proud to wear many Best Places to Work badges. Learn more by visiting our company profiles on Comparably and Built In Colorado. Join our talented, motivated, and diverse group of professionals who welcome extraordinary challenges and are creating the finest inflight connectivity and entertainment experiences in the sky. To learn more, visit www.gogoair.com/careers