Head of Logistics Operations

What does your next challenge look like?

At SATAIR, we believe in sustainable aviation that allows people to travel and connect across the globe.

We are on a mission to provide world class material solutions that keep aircraft flying and extend their lifespan.

In Satair, you can challenge the status quo, pioneer new ways of working, and generate real value for airlines and suppliers worldwide.

Being part of the Airbus family gives us the opportunity to live a global mindset, working in international and diverse teams and collaborating across functions, sites and cultures.

If you want to work as one team embracing a can-do attitude in a demanding environment, then we offer a great place to explore, learn, and grow, making an impact on aviation’s digital and sustainable transformation.

In this context we are looking for a Head of Logistics Operations - Americas, to join our warehousing and distribution team near Dulles Airport in Sterling, VA.

In this role you will have full responsibility and accountability for the overall warehouse operations in the Americas. This represents a 186,200 sqft warehouse in Washington D.C./Dulles and a 26,400 sqft warehouse in Miami, FL. The focus is on the overall leadership of the warehouse sites, driving high performance, quality, and strategic direction. Together with about 150 employees, you will achieve operational, functional, and strategic objectives with a sizable impact on short-term performance, ensuring maximum service for our aviation customers. Both sites are strategic pillars in our global warehouse network, alongside locations in Hamburg, Copenhagen, London, Singapore, Beijing, and Dubai. In this role, you will join the global logistics leadership team and take responsibility for the design of globally applicable logistics processes.

You will report directly to the Head of Global Logistics & Repair in Copenhagen/Denmark while also indirectly reporting to HO Operations Americas.

The position will be based in Dulles and requires regional and international traveling.

WHAT’S IN IT FOR YOU

Here is a selection of some of the benefits we offer our employees. Local benefits may vary.

• Competitive Remuneration
• Work / Life Balance: Hybrid Working, flex-time, maternity/paternity leave
• Personal Development: Personalized development plans, large portfolio of learning solutions & lots of internal mobility opportunities
• Health & Wellbeing: Health insurance, well-being programs

HOW YOU WILL CONTRIBUTE TO THE TEAM

Primary Responsibilities: 95%

Warehouse Operations & Strategy

• Direct, persuade, and influence internal and external decision-makers at higher levels. Lead negotiations and representation on both operational and strategic levels to ensure targets are achieved, driving continuous improvement and long-term development
• Contribute to the further development of the global footprint of locations as well as the technical development and infrastructure. Work closely and interact with global logistics functions.
• Set clear objectives, targets and success criteria in accordance with logistics and company strategy.
• Establish and drive regional logistics strategies to exceed customer expectations by ensuring high operational performance with on-time, defect-free, and customer-centric services.

Operational Excellence & Continuous Improvement

• Ensure continuous improvement in the designated area, in line with broader organizational goals and objectives by utilizing lean methodologies
• Implement transversal collaborative efforts between all operations functions, customer facing teams, transformation and performance improvement, commercial and product management.

Team and Leadership

• Carry out all (disciplinary and functional) leadership activities for teams composed of managers and professionals or experts to lead all operations for warehousing and shipping and continuously exceed customers expectations
• Cultivate a positive, inspiring workplace culture with strong employee engagement aligned with the operational vision.
• Build, manage, and develop high-performing, engaged, and customer-focused teams by hiring top talent and fostering personal and professional growth.

Compliance, Risk Management & Safety

• Ensure stability and contingency in operations through structured and continuous risk and safety management, while applying HS&E policies at all times
• Oversee risk assessment and mitigation governance throughout the project lifecycle to ensure the identification and resolution of complex and unprecedented problems simultaneously impacting the delay, cost, performance, and quality of the portfolio, thereby minimizing operational impact
• Promote and support internal/external audits and all other operational reviews to ensure warehouse process compliance and adherence with laws, regulatory and aviation specific regulations.

Financial & Resource Management

• Ensure key targets are met in regards of operational on-time and on-quality performance, customers’ satisfaction and cost efficiency
• Manage CAPEX, OPEX, and headcount budgets in accordance with Annual Operating Plans (AOP) and functional targets.
• Initiate and develop sustainability measures in the responsible area and contribute to Satair ambitions

Additional Responsibilities 5%

• Understand, live, and ensure compliance with Satair Group’s mission, values, Quality Management, and Ethics & Compliance guidelines
• Be well informed about and familiar with the latest developments in Satair Group's business
• Active participation in occupational safety, health, and environmental (HS&E) efforts to contribute towards a positive and inspiring working environment
• Execute transverse management responsibilities which use various activities for this complex portfolio

ABOUT YOU

• An Bachelor's Degree in logistics / supply chain management or comparable education
• Prefer Masters Degree in Logistics / Supply Chain Management
• 10 years of experience in Supply Chain Management or equivalent Materials Management.
• 5 years of leadership experience inclusive of a candidate's total experience.
• Strong knowledge of people operations, materials and inventory management, warehouse processes, automation and transport operations.
• Experience in the aerospace aftermarket, customer services, or after-sales operations within the aviation industry, preferred

Travel Required:

• 20% Domestic and International
• Willingness to travel in the responsible region and abroad

Citizenship:

• Authorized to work in the US without current or future need for visa sponsorship

Knowledge, Skills, Demonstrated Capabilities:

• Demonstrated ability to understand, treat and propose medium diversity and complexity solutions by mobilizing knowledge / methods / varied processes.
• Experienced people manager being able to build and motivate highly committed teams
• Strong analytical and critical thinking skills
• Results-oriented, proactive, and solution-minded self-starter with the unique ability to address problems that impact major processes in several functions, taking a broader perspective and thinking beyond existing solutions, assumptions, or current knowledge of sophisticated areas, requiring to align transnationally and multi functionally
• Active listener, decisive action-taker, and capable of managing multiple priorities simultaneously
• Proven team player with the ability to align diverse stakeholder interests and succeed in a matrixed, multicultural, and hybrid work environment.
• Strong relationship builder and communicator across all levels in a hybrid, international, and multicultural setup

Communication Skills:

• Working knowledge of English, both orally and in writing

Technical Systems Proficiency:

• Solid knowledge in Microsoft Office and Google Suite applications
• In depth knowledge about IT systems, preferably SAP R/3, EWM/TMS materials management, warehouse and transportation management systems, process governance and quality management, ideally in the aviation context

Complexity of the Role:

• On-Time Delivery (OTD): Ensure consistent performance across all warehousing and transportation operations to meet customer requirements
• Service Excellence: Guarantee defect-free, on-time, and on-quality service delivery in strict adherence to Satair/Airbus quality standards
• Financial Discipline: Maintain full compliance with authorized headcount and OPEX/CAPEX cost budgets
• Cost Management: Strategic oversight and optimization of subcontracting costs to protect margins and efficiency.
• People & Culture: Maintain an appropriate level of employee satisfaction and manage absenteeism rates through effective leadership and engagement
• Operational Stability: Achievement of defined KPIs for operational performance, ensuring a resilient and scalable supply chain

Organizational information:

This position will report Functionally to the Head of Global Logistics & Repair and proximity wise to the HO operations Americas..

Direct Reports:

Is this a people manager? Yes

# of Exempt Reports: 8 (including 6 HOs)

# of Hourly Reports: 121

Salary range based on the required profile: $160000 - 175000/year. Actual minimum and maximum may vary based on geographic differential. Individual pay is based on skills, experience, and other relevant factors. This position offers the following benefits: Medical insurance, Dental insurance, Vision insurance, Prescription insurance, Employee Assistance Program, Flexible Spending Accounts, Health Savings Accounts, Basic & Voluntary Life and Accidental Death & Dismemberment insurance, Short and Long-term Disability insurance, 401(k), Paid time off including paid holidays, Tuition Assistance, Bonus(es) subject to performance criteria. These are our current benefit offerings for the current plan year and are subject to change without notice..

Take your career to a new level and apply online now!

A full job description will be provided to candidates who progress to the interview stage or any candidate upon request.