What are the responsibilities and job description for the Storage Facility Maintenance & Office Associate position at Sassy Sue's Storage?
**MUST BE ABLE TO PASS A HAIR FOLLICLE DRUG SCREEN AND BACKGROUND CHECK**
We are seeking an energetic, highly organized, and customer-focused storage facility manager to oversee the daily operations of our storage facility. The storage facility manager will be responsible for ensuring the facility is clean and well-maintained, and providing excellent customer service to tenants. The successful candidate will also be responsible for maintaining accurate records of tenant accounts.
Responsibilities:
- Manage the daily operations of the storage facility
- Ensure the facility is clean and well-maintained
- Provide excellent customer service to tenants
- Maintain accurate records of tenant accounts
- Enforce facility policies and procedures
- Handle tenant complaints and resolve issues in a timely manner
- Ensure compliance with all local, state, and federal regulations
- Collections of outstanding rent
- Perform facility maintenance including repairing unit doors and tracking facility upkeep.
- Prepare vacated units for new rentals (cleaning, sweeping, and removing left-behind items).
- Handle lock cuts and daily facility lock-checks
- Answering & directing phone calls
Qualifications:
- Strong organizational and time management skills
- Excellent customer service skills
- Strong communication and interpersonal skills
- Ability to maintain accurate records and handle financial transactions
- Knowledge or willingness to learn local, state, and federal regulations related to storage facilities
- Proficiency in Microsoft Office and facility management software
- Ability to work independently and as part of a team
- Ability to work outdoors in various weather conditions, stand/walk for extended periods, and lift up to 50 lbs.
- Basic knowledge of hand/power tools and the ability to perform minor repairs (e.g., fixing unit doors, cutting locks, general facility troubleshooting).
**MUST BE ABLE TO PASS A HAIR FOLLICLE DRUG SCREEN AND BACKGROUND CHECK**
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Work Location: In person