IT Engineer

SUMMARY

The Information Technology (IT) Engineer is a key technical role responsible for the design, implementation, and optimization of Sartori’s networking and cybersecurity infrastructure. This position ensures secure, stable, and high-performing technology operations across both office and manufacturing environments. The IT Engineer leads advanced troubleshooting, system improvements, and modernization initiatives while mentoring Analysts and Administrators and supporting continuous improvement of Sartori’s technology landscape

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following with other duties assigned as needed.

Networking

• Designs, configures, and maintain LAN/WAN infrastructure, firewalls, VPNs, wireless systems, and secure network segmentation across business and production networks.
• Monitors and optimize network performance to ensure reliability and uptime for both enterprise systems and manufacturing operations.
• Serves as escalation point for complex network issues and coordinate with vendors when necessary.
• Maintains accurate network documentation including topology diagrams, IP schema, and hardware inventory.

Cybersecurity

• Oversees day-to-day management of IT infrastructure, including servers, storage, networks, endpoints, and datacenter/cloud environments.
• Implements and enforces cybersecurity controls across network, endpoint, cloud, and identity environments.
• Manages firewalls, intrusion detection/prevention, endpoint protection platforms, identity access governance, and monitoring tools.
• Conducts vulnerability scanning and remediation activities, coordinating with Analysts and Administrators.
• Leads or assist in incident detection, response, containment, and recovery activities
• Assists with compliance to security frameworks (e.g., NIST CSF, CMMC) and regulatory requirements.

Manufacturing / Production Technology Reliability

• Ensures secure, stable connectivity and data flow between IT and OT environments.
• Supports integration and lifecycle planning for plant systems, smart factory platforms, and connected equipment in collaboration with Operations and Engineering teams.
• Evaluates and deploy hardened configurations for shop floor devices, rugged endpoints, and production interfaces.
• Participates in disaster recovery and continuity planning to protect production uptime.

 Systems & Support

• Leads implementation and enforcement of cybersecurity best practices across all systems, networks, endpoints, and cloud platforms.
• Provides Tier 2/3 support for escalated network and security incidents.
• Assists in managing Microsoft 365 and Azure security configurations, including conditional access, MFA, and device compliance.
• Collaborates with cross-functional teams on projects involving transformational strategies, smart factory systems, and cloud integrations.
• Participates in disaster recovery and business continuity planning, including backup validation and failover testing.
• Participates in an on-call rotation with the rest of the team.

Continuous Improvement

• Researches and recommends emerging tools, methods, and technologies to strengthen cybersecurity posture and network performance.
• Documents processes, procedures, and configurations to ensure consistent operations and knowledge transfer.
• Contributes to IT knowledge base articles and team member training initiatives.
• Evaluates emerging technologies and recommend modernization opportunities aligned to business needs.

DIRECT REPORTS

This position is not responsible for direct reports.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 EDUCATION and/or EXPERIENCE

• Bachelor’s degree in information technology, computer ccience, or related field preferred, but equivalent experience considered. Relevant certifications (e.g., CCNA, CompTIA Security , CISSP, Azure Security Engineer Associate) preferred.
• Minimum of 7 years of experience in IT infrastructure required with significant focus on networking and cybersecurity.
• Strong knowledge of network protocols, routing, switching, and firewall management required.
• Practical experience with security monitoring, incident response, and compliance frameworks preferred.
• Familiarity with cloud environments (Azure, Microsoft 365) and their security configurations preferred.
• Excellent problem-solving skills, attention to detail, and ability to work independently or in a team environment required.

OTHER KNOWLEDGE, SKILLS, AND ABILITIES

• Alignment with Company Values Demonstrates behaviors and values that reflect the company’s culture. Sartori’s core values are family, commitment, authenticity, ingenuity, integrity, and humility
• Analytical     Draws conclusions from data in a logical, systematic way.
• Handles Ambiguity     Deals confidently with unclear or changing situations.
• Problem Solver     Effectively identifies and solves challenging problems.
• Detail-oriented     Shows rigorous and meticulous attention to detail.
• Information Seeker     Investigates thoroughly to get relevant information.
• Quick Study     Masters situations or information easily and quickly.
• Develops Others     Provides mentorship, sharing expertise and guidance to help others build skills.
• Customer-oriented     Attentive and responsive to customer needs.
• Quality Commitment     Believes in and works to achieve the highest standards.

ADDITIONAL INFORMATION

WORK LOCATION

This is a hybrid position (4 days in-office / up to 1 day remote) located at our Pleasant View office in Plymouth, WI.

TRAVEL REQUIREMENTS

Occasional travel is required to meet the needs of the business (up to 15%).

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the Team Member is regularly required to sit, walk, hear and or talk with others. Also, the Team Member will occasionally be required to stand, kneel, crouch or crawl, handle, finger of feel, climb, stoop or reach with hands and arms as well as maintain control over others. The Team Member will be required to lift up to 25 pounds. Specific vision requirements include: near and far acuity, depth perception, color vision and the ability to adjust focus.  The Team Member is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.

WORK SETTING / ENVIRONMENT

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Team Member may occasionally be exposed to wet, humid and/or cool conditions and is to moving mechanical parts.  The noise level in various work areas requires ear protection. This position requires occasional off-shift work.

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