Warehouse Office Support

Office Support

At Sarris Candies, we do more than just provide the world with the best candy on the planet. We are an excellence-driven organization committed to being the brand of choice in the marketplace and the employer of choice in the community.

We are seeking a dependable, organized, and customer-focused Office Support to support the day-to-day operations of our candy distribution warehouse. This position plays an important role in coordinating delivery schedules, customer orders, managing incoming calls and communications, organizing delivery routes, and maintaining clear communication with our drivers and warehouse team.

The ideal candidate is highly organized, detail-oriented, and able to effectively prioritize multiple tasks in a fast-paced environment. Strong communication skills and the ability to remain calm and professional while managing changing priorities are essential.

Responsibilities:

Key Responsibilities

• Coordinate daily delivery schedules and routes for company delivery trucks and drivers.
• Communicate with drivers regarding routes, delivery times, special instructions, and schedule changes.
• Prepare and organize delivery paperwork, invoices, and related documents.
• Enter and maintain accurate customer orders, delivery information, and shipment records.
• Coordinate with the warehouse team to ensure orders are picked, packed, staged, and ready for scheduled deliveries.
• Communicate with customers regarding delivery schedules, order status, and delivery-related questions.
• Plan delivery routes efficiently and maximize truck capacity.
• Maintain driver vehicle maintenance records.
• Answer phones, respond to emails, and provide general administrative support to the logistics and warehouse operations.

• Process fundraising orders through the Winfund system.
• Assist with picking, packing, staging, and transporting orders as needed.
• Perform other administrative duties as needed.

Qualifications

• Previous experience in logistics, dispatch, transportation, warehouse administration, or office support preferred.
• Strong organizational and time-management skills.
• Excellent communication and customer-service skills.
• Strong attention to detail and accuracy.

• Commitment to quality assurance.
• Proficiency with Microsoft Office and general computer systems.
• Ability to work independently with positive attitude and be a team player.
• Reliable attendance and punctuality.

Physical Requirements:

• Ability to frequently lift and carry up to 20-50 pounds.
• Ability to stand, walk, bend, and reach throughout the workday.
• Ability to sit for extended periods while performing office tasks.
• Ability to work overtime as business needs require.

Benefits:

• Competitive pay and overtime opportunities
• Employee discounts
• Paid holidays
• Medical, Dental, Vision, 401k options
• Fun, team-oriented work environment where every day is a little sweeter