Crew Member

At Sarku Japan, Crew Members are the heart of the guest experience. This role is responsible for delivering exceptional customer service while supporting restaurant operations across guest service, food preparation, and cooking. Crew Members work as part of a fast-paced team environment focused on quality, cleanliness, teamwork, and continuous improvement (Kaizen).

Essential Responsibilities

• Greet guests with a positive and welcoming attitude
• Take customer orders accurately and efficiently
• Prepare fresh ingredients and maintain food preparation stations
• Cook menu items according to Sarku Japan recipes and standards
• Maintain food safety and sanitation standards at all times
• Keep kitchen and service areas clean and organized
• Restock inventory and supplies as needed
• Support team members during busy periods
• Deliver a high-quality guest experience with every interaction
• Follow all company procedures, policies, and operational standards
• Other duties as assigned

Qualifications

• Positive attitude and willingness to learn
• Strong communication and teamwork skills
• Ability to work in a fast-paced environment
• Reliable attendance and punctuality
• Ability to stand for extended periods and lift up to 50 pounds
• Food service or customer service experience preferred, but not required

What We Offer

• Growth and development opportunities
• Flexible scheduling
• Team-oriented environment
• Hands-on training
• Opportunity to grow into leadership roles

EQUAL EMPLOYMENT OPPORTUNITY

Sarku Japan strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, veteran status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

Founded in 1987, Sarku Japan began with four entrepreneurs who saw an opportunity to introduce Japanese teppanyaki cooking to the United States. Starting with a single location in the Liberty Tree Mall in Boston, Massachusetts, they built the company through hard work, shared responsibility, and a commitment to continuous improvement.
From the beginning, the vision was simple: serve fresh, made-to-order meals cooked directly in front of customers while delivering an experience that stood apart from traditional food court dining. Through energy, showmanship, and quality, Sarku Japan quickly built a loyal customer following.
The early years required determination, long hours, and an unwavering belief in the brand. As the company grew throughout the Northeast, Florida, Texas, and eventually across the country, the founders stayed committed to the philosophy of Kaizen — continuous improvement. That mindset continues to shape how we operate today, from refining recipes and operations to investing in our people and guest experience.
Today, Sarku Japan has grown into a nationally recognized brand with locations across the United States, including shopping centers, street-front restaurants, and military bases. While we have grown significantly since 1987, our commitment to quality, teamwork, innovation, and growth remains at the center of everything we do.

Pay: $18.00 - $21.60 / hour

Benefits:

• Flexible schedule
• Paid training

Job Type: parttime

Schedule:

• Monday to Friday
• Weekend availability
• Day shift
• Night shift
• Holidays

Education: No education required

Work location: On-site