DATABASE ADMINISTRATION MANAGER

SUMMARY

The Database Administration Manager oversees and works to maintain the integrity of SFA’s databases. Working cross-functionally, they oversee gift processing, data entry, maintenance, cleansing, reporting, and analysis, and create and manage data systems, protocols, and training for all users. The position plays a key role in providing data to inform and assess fundraising strategies. 

ESSENTIAL DUTIES & RESPONSIBILITIES

The Database Administration Manager is responsible for the following:

·       Serves as the organization’s “resident expert” on all data contained within SFA’s databases.

·       Provides data knowledge management, reporting, and record management.  

·       Maintains the overall integrity, quality, and security of the organization’s databases, including routine data improvements, data auditing, and systems checks.

·       Ensures SFA’s databases reflect the information and are organized in a manner to support business functions.

·       Provides support to SFA staff with database access and reports.

·       Designs, builds, and delivers complex reports and lists to facilitate the work of the organization; this includes custom reports and analyzing trends.

·       Develops and maintains comprehensive policies and procedures for data management to ensure the accuracy, quality, and security of all information to preserve data integrity.

·       Responsible for the accurate entry of gifts, pledges, and constituent information; tracks and follows up on documentation of gifts; imports online gifts from 3^rd party donor sites (PayPal, Benevity, Stripe, etc.), and processes recurring gift entries. Runs weekly gift reports to ensure that all gifts are recorded properly.

·       Manages data integration between various applications. Supports the gathering and integration of data as needed

·       Provides database training, including policies and procedures, to all users and oversees security features, accounts, roles, and privileges for users.

·       Create and manage department dashboard for analysis, tracking metrics, fundraising, and financial reporting.

·       Capture gift, biographical, relationship, and other donor attributes, needs, capacities, and behaviors, for use in shaping and improving segmentation strategies.

·       Determine and record attributes of prospects to enable analysis efforts

·       Liaison between DMP and SFA

·       Other duties as assigned.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

QUALIFICATIONS AND REQUIREMENTS

·       Bachelor's degree plus six or more years of experience working in database administration, preferably in a non-profit environment, or equivalent combination of education and experience.

·       A self-starter with the ability to juggle multiple deadlines and projects at once.

·       Ability to work well under pressure, and to respond flexibly and resourcefully to workload fluctuations, demonstrated initiative and problem-solving skills.

·       Excellent interpersonal and communication skills, with the ability to successfully interact with co-workers, donors, Board members, sponsors, event volunteers, consultants, and vendors in a courteous and professional manner.

·       Strong organization, prioritization, and time management skills.

·       Expert knowledge of Microsoft Office and data management systems.

·       Ability to work independently and maintain confidentiality.

This is an exempt/full-time position. The staff works remotely. Local staff occasionally meet in the office to connect on projects. SFA’s office is in Bethesda, Maryland, outside Washington, DC.

Please email your resume and cover letter with salary requirements to hr@curesarcoma.org with the subject line DATABASE ADMINISTRATION MANAGER.” Resumes will not be accepted without a cover letter or email. No phone calls, please. SFA is an equal opportunity employer and welcomes applications from all.