What are the responsibilities and job description for the Interior Design Account Executive position at Sarco Services?
Our client has a mission to create high functioning workplace environments that empower and engage people through innovative solutions. With the ever challenging, ever changing world we work in, we understand the value in listening to our customers. We strive to exceed their expectations by providing superior design solutions that meet their aesthetic, budget and schedule.
We are a talented team of dedicated professionals who help their clients through every step of the process from design to installation. Our team thrives on providing amazing customer experience while delivering the space envisioned!
Our Account Executive will generate leads, qualify potential customers and engage with clients to identify solutions on our various products and service offerings.
The Responsibilities of this role include but are not limited to:
Selling:
- Networks extensively for leads through business groups, commercial real estate brokers, A&D community, local community organizations and industry organizations.
- Cold calls potential clients in person or by telephone, or a combination of both.
- Qualifications lead to potential customers doing a thorough analysis to understand clients’ requirements for furniture products and services.
- Make persuasive presentations to customers on company’s products and services.
- Develops detailed and accurate quotes through own effort or in conjunction with company personnel (designers, project coordinators, etc.) and presents these to the customer in a timely manner.
- Ensures a responsible close of sale by obtaining signed sales orders, terms & conditions, client purchase orders and deposits as required.
- Stays involved throughout sale implementation to ensure that any problems or changes in scope are identified and resolved, and that both customer and company are 100% satisfied.
- Provides timely reports on sales forecasts and new leads as required.
Account Management:
- Is available, responsive and timely to customer inquiries, requests for information and/or quotations and problem resolution.
- Provides frequent and regular follow-up contact with customer regarding after-sales services and information, including customer satisfaction.
- Conducts a professional, cooperative interface with the customer and third-party consultants/subcontractors.
- Ensures the customer gets frequent and regular reports on order status and project progress.
Contract Furniture Expertise:
- Is knowledgeable of company’s product lines, product features, application, technical capabilities, specifications and resources.
- Participates in training programs sponsored by the company or the company’s designated furniture manufacturer.
- Has good understanding of contract furniture management at dealer level—account servicing, project management, order preparation, order management, factory interface, delivery & installation.
- Functions as customer advocate for internal order fulfillment.
- Has knowledge of office environment trends
Background Requirements
- Minimum of a bachelor’s degree. Interior Design, Business/ Sales or Marketing preferred.
- 3-5 years of sales experience in the marketplace.
- Proficiency in MS Office (Outlook, Word, Excel, PowerPoint)
- Strong organizational skills
- Knowledge of furniture industry and manufacturers
- Has a valid driver's license and vehicle for use in sales activities on a daily basis.
Pay: $60,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: Hybrid remote in Richmond, VA 23220
Salary : $60,000 - $75,000