Release of Information Specialist

Position Summary:

The Release of Information Specialist must at all times safeguard and protect the patient’s rights to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all release of information are in compliance with the request, authorization, company policy, and state and federal regulations including HIPAA statues. Additionally, it is required to maintain a professional health care office environment on a day-to-day basis, working with confidential and personal health information in a conscientious manner and providing patients and other requestors with the appropriate level of service. This position engages in direct customer service and must perform duties and conduct interpersonal relationships in a manner designed to project a positive image of the department and the Medical Center. Frequent interactions with Corporate Compliance, Risk Management and the legal team.

Essential Duties & Responsibilities:

• Contributes to the creation of a compassionate and caring environment for patients, families and colleagues through displays of kindness and active listening. Recognizes and appreciates that each employee’s work is valuable and contributes to the success of the Mission.
• Demonstrates excellence in daily work. Actively participates in performance and quality improvement activities and works toward enhancing customer/patient satisfaction.
• Exhibits positive service excellence skills to patients, visitors and coworkers by greeting others in a friendly manner, keeping customers/patients/colleagues informed about progress, delays and changes.
• Demonstrates effective teamwork by interacting in a positive manner with colleagues and creating a collaborative work environment. Initiates open communication, conveys positive intent, offers assistance.
• Contributes to a safe and secure environment for patients, visitors, colleagues by following established procedures and protocols, which address the needs of a diverse patient population and workforce.
• Demonstrates stewardship by thoughtful and responsible use of resources including maintaining a clean and hospitable environment, starting work on time, displaying a consciousness regarding costs, supplies and department finances.
• Demonstrates respect for individual differences of each person by acknowledging the essence of each person, appreciating and responding to unique, spiritual, personal and cultural backgrounds of patients, families and colleagues.

Minimum Qualifications:

High school diploma or equivalent required and 1 or more years of experience in Health Information Management (HIM) or related work environment required.  Associates degree in HIM or related field preferred; RHIA, RHIT certification preferred. An Associate's degree in HIM with a minimum of 80 hours of HIM practical experience in a hospital setting in lieu of work experience will be considered.

Ability to work in a sometimes-stressful environment, skilled in team-oriented job tasks with a conscientious awareness of detail and accuracy, strong customer service skills, excellent communication skills, ability to know, understand and apply federal and state regulations, excellent problem-solving and critical thinking skills, able to type a minimum of 35 words per minute, proficient in operating office equipment, i.e. fax machine, scanners and copiers, and strong aptitude for computer applications, basic knowledge of Word, Excel and PowerPoint.

Salary range:  $18.81 - $30.89

Pay Grade: 21

Compensation may vary based upion but not limited tp: overall experiences and qualificaitons, shift, and location.