Medical Imaging Resource Assistant

Medical Imaging Resource Assistant

Location: Saratoga Springs, NY

Employment Type: Full-time

Shift/Schedule: Day shift

Department: Radiology

Salary Range: $18.00 – $25.38 hourly, based on experience and qualifications

About Saratoga Hospital

At Saratoga Hospital, we’ve built a reputation for high-quality, compassionate care and a commitment to the health and well-being of our community. As part of the Albany Med Health System, we combine advanced technology with a deeply personal approach—creating a supportive environment for patients, staff, and providers alike. We believe that exceptional care starts with exceptional people.

 About the Role

We’re looking for a dedicated Medical Imaging Resource Assistant to join our team and help us continue delivering the level of care our patients and families deserve. In this role, you’ll be a vital part of our [clinical/support/administrative] team, ensuring excellent service, collaboration, and patient outcomes in a fast-paced healthcare environment. The Medical Imaging Resource Assistant is responsible for assisting the Radiologist by maintaining the quality of imaging reports and coordinating communications with physician offices and patients.

What You’ll Do

• Communication: Assists Radiologist in communications with physician offices and patients including but not limited to: critical value communications, mammography results, requests previous studies of other facilities for Radiologists.  Communicates addendum requests to Radiologist.  Call physicians with hold & call patients. Communicates with patients if necessary. Monitors timely IVF ultrasound reading and communication to physician offices.
• Patient Record Mgt: Retrieves records for physicians and patients maintaining a release of records form/log whenever appropriate. Requests the digitizing of films for medical records and access in iSite/PCI.
• Report Retrieval/Faxing: Provides assistance to physicians and staff with locating and printing of reports from PACS. Maintains autofax reports and acts on failed fax notices by resending reports or manually faxing of reports.  Faxes reports to physicians whenever necessary.
• Mammography Assistance: Processes and maintains log of results and processes reminder letters
• Patient prep packets: Assist with putting together pertinent patient paperwork for MRI/CT exams
• Deliver compassionate, patient-centered care in alignment with Saratoga Hospital values
• Collaborate with interdisciplinary teams to support health, healing, and service excellence
• Perform [clinical or administrative] responsibilities with a focus on safety, quality, and efficiency
• Use hospital systems and tools to document care and support operations
• Continuously seek opportunities to improve processes and support patient and staff satisfaction
• Serve as a positive, professional representative of our hospital and community

What You Bring

• High school diploma or GED.  Medical terminology is preferred. Strong computer skills required. Exceptional customer service and communication skills with the ability to work autonomously.
• Strong communication and teamwork skills
• Commitment to providing patient-first, high-quality service
• Comfort working in a fast-paced, collaborative environment

Why Saratoga Hospital

• A caring, community-focused culture rooted in teamwork and trust
• Supportive leadership that invests in your development and well-being
• Comprehensive benefits, including medical, dental, retirement plans, tuition assistance, and wellness programs. Click here to view our complete benefits guide.
• Opportunities to grow within the Albany Med Health System
• Located in beautiful Saratoga Springs, known for its vibrant community, outdoor recreation, and cultural attractions

Our Commitment

We are an equal opportunity employer and strongly encourage individuals of all backgrounds and experiences to apply. If you’re passionate about healthcare and community service—even if you don’t meet every qualification listed—we’d still love to hear from you.

How to Apply

Click the ‘apply’ button to submit your resume and complete our online application. Applications are reviewed on a rolling basis—apply today and discover what makes Saratoga Hospital a special place to grow your career.