What are the responsibilities and job description for the HOST/HOSTESS position at Saratoga Harness Racing, Inc.?
THIS IS A TIPPED POSITION
Do you thrive in a fast-paced & exciting environment? Do you have a passion for bringing joy to others? Do you want to be part of a company that not only cares for and uplifts their team members but also the community around them? Then Happy Valley Casino may be the place for you as we introduce our premier entertainment concept to State College!
We are looking for an Host/Hostess to join our team. This person will report to the Food and Beverage Shift Supervisor.
Essential Functions
- Greets, seats and serves guests in a friendly and efficient manner.
- Operates POS System and makes accurate cash and financial transactions.
- Prepares all settlement paperwork in a consistent and organized manner.
- Accurately records all F&B revenues and corresponding receipt of money, credit cards, complimentaries and coupon settlements.
- Serves menu items in predetermined portions.
- Relays orders to main kitchen and acts as a runner to replenish the line as needed.
- Re-stocks all items and products in area as needed.
- Prepares inventory of area and orders necessary stock.
- Ensure that work area is clean and sanitary in accordance with Health Department Codes.
- Monitors alcohol consumption by guest, adhering strictly to company policy and State Law.
- Relays with all guest compliments and complaints to F&B Managers and Supervisors.
- Assist staff in serving guests as needed.
- Excellent guest service skills and consistent awareness of restaurant operation required.
- Relay all guest compliments and complaints to Food & Beverage Supervisor
- Supports
- Promotes outstanding relations with all guests and peers.
- Able to work flexible schedule on the needs of the business and weekends and holidays as required.
Job Requirements
- Highschool Diploma or equivalent
- Minimum (1) year in public area cleaning.
- Supervisory experience preferred.
- Valid PA Drivers License
- Must be able to be approved and maintain licensure by Pennsylvania Gaming Control Board gaming.
- Must be able to work a flexible schedule including nights, weekends and holidays.
- Ability to lift and carry up to 50 lbs. repeatedly.
- Able to perform repetitive motion tasks.
- Ability to stand and walk for up to 8 hours.
What Makes Happy Valley Casino Right For You?
- Competitive Medical, Dental, & Vision Insurance
- Vacation & Sick Time That Promote Work/Life Balance
- Company Paid Life Insurance
- Retirement Options
- Free Employee Assistance Program
- Robust Employee Recognition Program
- Local and National Discount Programs Through EAP & Tickets@Work
- Unlimited growth potential