What are the responsibilities and job description for the BDC / CASHIER SERVICE Representative position at Sarasota Toyota?
BDC /CASHIER SERVICE Representative
We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment, aggressive pay plans with career advancement opportunities, and the best training in the industry.
Job Summary
The BDC Service Representative will be responsible for coordinating all incoming requests made via telephone or online, booking appointments for the Service, Outbound calls for Service and incoming calls for service appointments. Checking customers out as needed, collecting checks and cash. Reconciling cash, checks and card payments. Checking Rental units in and out as needed.
Responsibilities:
-
Promote and seek out opportunities for Service Department through call lists to build customer base and retention.
-
Interact with customers to identify their individual needs and opportunities for Service.
-
Work closely with the Manager and Service Advisors
-
Complete outbound phone calls as assigned by the Service Manager.
-
Act as a member of the Service team answering service phone calls and checking out service customers
-
Stay informed about new products, features, and what Services customers vehicles are due for.
-
Comply with all company policies, procedures and safety standards.
-
Other duties as assigned.
Qualifications:
-
Strong customer service, communication skills, computer and basic math skills.
-
Self-motivated with the ability to set and achieve targeted goals.
-
Organizational and time management skills.
-
Clean driving record and valid driver’s license.
We offer best in class industry benefits:
-
Competitive pay
-
Medical, Dental and Vision Plans
-
Paid Holidays & PTO
-
Short and Long-Term Disability
-
Paid Life Insurance
-
401(k) Retirement Plan
-
Vehicle Purchase Discounts
-
Employee Discounts on Parts and Service Repairs
-
Aggressive Employee Referral Program with Bonus Opportunities
You must be at least 18 years of age to apply. We are an equal opportunity employer and a drug-free workplace.
