What are the responsibilities and job description for the Surgical Srvcs Patient Liaison position at Sarasota Memorial Health Care System?
Pre Operative Care Unit
Job Summary
The Surgical Services Patient Liaison serves as the frontline representative between surgery patients, family members, medical staff, surgeons, and hospital support staff in the, to ensure services provided on the day of the patient’s surgery are correct based on identified patient care orders, and the needs and overall coordination of care is completed efficiently and in a timely manner to ensure the patient is prepared for surgery without delay. The liaison also assists the patient’s family members with technical assistance and patient’s status updates information while surgery is in progress.
Salary Details:
Hourly rate is determined by years of experience relating to this role and internal equity within organization. Minimum rate starting at $17.35/hr, max of salary range is $23.15/hr.
Workdays/Shift/Start Time
Fulltime: 36 hours a week, 1st shift
Required Qualifications
- Require an associate degree in business administration, or related field. A high school diploma/GED equivalent and additional relevant administrative work experience can be considered on a year-for-year basis in lieu of degree requirement.
- Require a minimum of three (3) years of administrative work experience preferably in a hospital or outpatient healthcare setting.
- Require Basic Life Support/CPR (BLS/CPR) certification. Must be obtained within thirty (30) days of hire/transfer date.
Preferred Qualifications
- Prefer basic understanding of medical terminology.
- Prefer basic working knowledge of commonly known computer applications, such as Microsoft Office.
- Prefer demonstrated effective written and verbal communication skills.
- Prefer demonstrated ability to establish and maintain effective working relationships.
- Prefer demonstrated ability to work independently without direct supervision.
Prefer demonstrated ability to perform public speaking when needed,
Workdays/Shift/Start Time
Fulltime: 36 hours a week, 1st shift
Reputation. Community. Impact. Growth.
Every day, our patients at Sarasota Memorial Health Care System receive a first-class experience in care from a team on a mission to deliver the highest level of care in America. In the process of rising to that challenge, one by one, our people are finding their purpose and feeling their impact. Now it is your turn to see yourself here.
Recognition:
* Highest 5-Star rating from Medicare for quality and safety
* Straight "A's" for Patient Safety
* SMH is also listed among U.S. News “Best Hospitals for Maternity” for 2021-2022; the only hospital in the region to make the list.
* One of the nation's 100 Top Hospitals, 40 Top Teaching Hospitals and 50 Top Cardiovascular Hospital
* Listed among U.S. News' 50 Best Hospitals for Rehabilitation Services and Specialized Urology Care, 2022 - 2023
* Forbes' Best Employers for Women
* Named among the World’s Best Hospitals by Newsweek, 2019-2022
The benefits of being the best:
Our commitment to becoming the best community hospital and health care system means providing the best possible benefits to our people. Some highlights:
Total Rewards Package
- Paid Time Off (start earning PTO on day one of employment)
- Tuition Reimbursement
- Discounted Medical, Prescription, Dental, Vision Benefit Plans for Full & Part-Time Employees
- Flexible Spending Accounts (Health Care and Dependent Care) - Pre-Tax Dollars
- Life Insurance
- Disability Insurance
- Retirement Savings Plan: 403b
- Sarasota Campus for now - Discounted Child Care & Before and After School Program and Summer Camp!
- Bereavement Leave
- Free Parking
- On Campus Dining w/a 10% discount
- Credit Union w/ teller machines on campus
- Direct Deposit
- Free Wellness Screening
- Free confidential counseling services
- Employee Discount Programs
- Recognition Programs
- Referral Programs
- Tremendous growth opportunities for hard workers!
Salary : $17 - $23