Software Analyst (IT Professional IV) - GovMax

Application Support, Development & Project Management:

• Develop, maintain, and support web, desktop, and enterprise applications using Microsoft technologies.

• Manage application lifecycle activities, including design, testing, deployment, and ongoing enhancements.

• Configure and administer IIS, SQL Server, and reporting services.

• Perform database development and administration, including queries, procedures, and data integration.

• Create and maintain technical documentation for systems and users.

• Participate in system design to ensure alignment with business and technical requirements.

• Provide on-call support and stay current with emerging technologies.

Contract Management:

• Act as a liaison between users, IT teams, and vendors to resolve issues

• Prioritize and coordinate work to ensure timely resolution

• Communicate updates and monitor vendor performance

Partnerships, Customer Service & Consulting:

• Provide training, support, and documentation to users and IT staff

• Build relationships by understanding business needs and user requirements

• Translate user needs into effective technical solutions

• Collaborate with stakeholders to enhance system performance and user experience

Leadership & Project Oversight:

• Lead or support system upgrades and technical projects

• Monitor progress, identify risks, and keep leadership informed

• Provide recommendations on technical solutions and improvements

Qualifications:

To be considered for this role, you must have the following:

• Bachelor’s degree from an accredited university in a specific field of endeavor, such as Computer Science, Information Systems, Business Administration, etc. with 4 years of related professional experience. 

• OR: Master’s degree from an accredited college or university with 2 years of related professional experience. 

• OR: 8 years of related professional experience may substitute for the formal education at the discretion of management. 

The ideal candidate has the following knowledge, skills, and/or abilities:

Please note that these are not requirements but bonuses for your consideration.

• Advanced professional certification (preferred).

• Strong multitasking skills with the ability to prioritize in a fast-paced environment.

• Excellent problem-solving, analytical, and critical thinking abilities.

• Strong communication and customer service skills, with the ability to build effective working relationships.

• Self-motivated and proactive, able to work independently with minimal supervision.

• Experience with Microsoft technologies (i.e. Office, SharePoint, VB.Net, VS2010, C#, .NET 4.0, SQL Server 2005/2008), web development, and database best practices.