What are the responsibilities and job description for the Center Director / Program Director position at sarah care of Springfield?
About SarahCare
At SarahCare, we are dedicated to helping seniors age in place with dignity while providing peace of mind for their family caregivers. Our medical-model adult day care centers offer full-day nursing care, personalized social activities, therapeutic programming, and nutritious meals in a warm, welcoming environment.
We are seeking a compassionate, dynamic, and results-driven Center Director to oversee daily operations, lead our multidisciplinary care team, and grow our community presence.
Position Summary
The Center Director serves as the primary operational, clinical, and business leader of the center. You will be responsible for ensuring high standards of participant care, regulatory compliance, team leadership, financial performance, and community outreach. This is an ideal role for a healthcare administrator or clinical leader looking for a rewarding management position with predictable daytime hours and no weekend shifts.
Key Responsibilities
1. Operational & Clinical Management
- Oversee all daily center operations, workflow, and safety protocols.
- Ensure full compliance with state adult day health regulations, healthcare standards, and internal quality metrics.
- Maintain complete and accurate electronic health records (EHR) and administrative documentation.
2. Staff Leadership & Team Development
- Recruit, hire, train, schedule, and evaluate center personnel, including Registered Nurses, Activity Coordinators, Direct Care Workers, and Drivers.
- Foster a positive, collaborative, and person-centered workplace culture.
- Conduct regular staff meetings and coordinate ongoing required training.
3. Participant Care & Family Relations
- Lead intake assessments and participant admissions to evaluate medical and social care needs.
- Conduct center tours for prospective families and serve as a supportive resource for family caregivers.
- Address caregiver inquiries, monitor participant health trends, and coordinate care plans with families and medical providers.
4. Business Development & Community Outreach
- Drive enrollment growth by building strong referral networks with local hospitals, physicians, social service agencies, and senior living organizations.
- Represent SarahCare at community events, health fairs, and networking functions.
- Partner with franchise/corporate leadership on localized marketing and community relations initiatives.
5. Financial & Administrative Oversight
- Assist in developing and managing the annual operating budget.
- Oversee participant billing, private pay collections, and Medicaid/insurance reimbursement documentation.
- Manage facility inventory, vendor contracts, and routine maintenance requirements.
Qualifications & Requirements
- Education: Bachelor’s degree in Healthcare Administration, Nursing, Social Work, Business Administration, or a related field preferred.
- Licensure / Certification: Active Registered Nurse (RN) license or Licensed Nursing Home Administrator (NHA) preferred (may be required depending on state regulations). CPR and First Aid certifications required.
- Experience: 3 years of supervisory or management experience in an adult day health center, senior living community, home health agency, or healthcare facility.
- Skills:
- Strong knowledge of senior care, dementia/Alzheimer's care, and long-term care regulations.
- Demonstrated leadership, conflict resolution, and staff development skills.
- Excellent verbal and written communication skills with strong presentation abilities.
- Proficient with healthcare management software, CRM tools, and Microsoft Office / Google Workspace.
Benefits
- Competitive salary based on experience
- Standard daytime schedule (No nights, weekends, or major holidays)
- Health, dental, and vision insurance options
- Paid time off (PTO) and paid holidays
- Professional development opportunities
Pay: $70,000.00 - $120,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Parental leave
- Retirement plan
Work Location: In person
Salary : $70,000 - $120,000