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RN (Practice Management) Phone Triage

Sarah Bush Lincoln Health Systems
Mattoon, IL Full Time
POSTED ON 5/9/2026
AVAILABLE BEFORE 7/8/2026

Internal Employees: Please ensure that you are logged into Workday and applying through the Jobs Hub before proceeding.

RN (Practice Management) Phone Triage

Job Description

RN-Practice Management is responsible for providing assistance to providers in the direct and indirect care of Practice Management patients. Performs patient or office related duties including but not limited to clinical measurements and data collection. Documents data and provider directed information clearly and accurately in patient records. Functions clinically as support staff to provider(s).

Department: OB/GYN Practice

Hours: Full-time/40 hours per week

Required: ADN; RN; BLS or CPR within 90 days of hire.

Pay: Based on experience, starting at $29.08

Location: Sarah Bush Lincoln Health Center

Responsibilities

Accepts reassignment, at the direction and discretion of management, as applicable to staffing levels and patient volumes , Administers medication as directed by the provider, may provide intravenous therapy., Assessment- Collects pertinent data and information relative to the patient's health or the situation. Recognizes normal and abnormal findings when gathering data. , Assists providers with patient exams/ treatments/procedures, Cleans/stocks exam rooms/work spaces on an on-going basis to assure that there is an adequate supply. Performs all tasks related to stocking and cleaning in adherence to regulatory and system infection control policies/protocols. This includes responsibility for discarding outdated items and labeling multi-dose vials with date and initial opened and then discarding them per guidelines. , Cleans and sterilizes equipment and instruments based on needs of the practice. Performs tasks and documents them in alignment with infection control regulations and system policies/protocols., Coordination of Care- Plans and evaluates care in collaboration with appropriate disciplines for assigned patients., Diagnosis - Analyzes assessment data to determine actual or potential diagnosis, problems, and issues., Documents appropriate data/information. Keeps providers aware of patient requests, needs and observations made that could be of value to the provider's assessment, care and follow-up. , Documents responses to patient history/screening questions for use by providers during assessments and examinations., Evaluation- Evaluates progress toward attainment of goals and outcomes. Reports data and outcomes to as appropriate to physician and/or other disciplines., Follows Universal Precautions at all times during contact with patients, equipment, instruments, and/or specimens., Implementation - Implements care and supervises care delivered by other team members in alignment with the plan of care and approved safety and infection control standards., Knowledge - In collaboration with Leader/Director, actively pursues required knowledge and skills through orientation activities specific to the unit, unit based in-service programs, reading current literature and seeking new clinical learning opportunities. , Obtains provider initials or signature on phone message communications to verify accuracy of information communicated. , Outcomes Identification - Identifies expected outcomes for a plan individualized to the patient or situation., Performs and documents laboratory duties which may include phlebotomy, specimen collection and performance of routine basic waived testing. Handles and coordinates reference lab testing specimens/reports and corresponding reports/documentation., Performs general clerical duties, as required, such as receiving and mailing patient test results, preparing charge tickets, transcribing data to physical or referral forms, filing and monitoring or ordering supplies, , Planning - Develops a plan that prescribes strategies to attain expected, measurable outcomes., Relationships - Establishes effective working relationships with peers, physicians, and other members of the health care team. Identifies and confers with appropriate resources regarding patient care decisions., Relays information between provider(s) and client(s), which may include but is not limited to communications with patients, families, pharmacies, nursing homes, consultancy office staff, insurers, and facilities. At provider's instruction, communicates provider advice, instructions, orders and results, as applicable, including accurate documentation. , Schedules patients for diagnostic, therapeutic, referral or additional office visits., Teaching - Employs teaching strategies to promote health and a safe environment.

Requirements

ADN (Required)BLS or CPR certification (within 90 days of hire) - Sarah Bush Lincoln, RN-Registered Nurse - Illinois Department of Financial and Professional Regulation

Compensation

Estimated Compensation Range

$29.08 - $45.07

Pay based on experience

Salary : $29 - $45

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